Call Center Operator (Pakistani Nationals Only)

Jing Hau; Ajman; On-site; AED 28,000 - 50,000; Full time

Job summary

Jing Hau in Ajman, UAE seeks a Call Center Operator to answer calls, assist customers, and provide accurate product information. The role requires Urdu/Hindi language skills and a willingness to handle multiple tasks with professionalism.

Prior call center or customer service experience is preferred, and basic English is an advantage. Join a team focused on timely responses and maintaining high customer satisfaction, with flexible hours including weekends.

Qualifications

• Pakistani national currently residing in UAE.
• Experience in call center or customer service preferred.
• Excellent communication skills in Urdu or Hindi.
• Basic English knowledge is an advantage.
• Ability to work under pressure and handle multiple tasks.
• Willing to work flexible hours, including weekends and holidays.

Responsibilities

• Answer incoming calls and provide accurate information regarding products or services.
• Address customer inquiries and concerns promptly.
• Escalate complex issues to the appropriate department or supervisor.
• Maintain a high level of professionalism and customer service at all times.
• Follow call center scripts and procedures accurately.
• Input and update customer information in the database.
• Meet performance targets set by the company.

Skills

Communication skills (Urdu/Hindi)

Customer service

Multitasking

Pressure handling

Tools

CRM-like data entry

Job description

Call center operator vacancy in Ajman UAE

Call Center Operator (Pakistani Nationals Only)

We are seeking a dedicated and customer-oriented Call Center Operator to join our team in Ajman, UAE. As a Call Center Operator, you will be responsible for answering incoming calls from customers, addressing their inquiries and concerns, and providing excellent customer service.

Responsibilities

• Answer incoming calls from customers and provide accurate information regarding products or services
• Address customer inquiries and concerns in a timely manner
• Escalate complex issues to the appropriate department or supervisor
• Maintain a high level of professionalism and customer service at all times
• Follow call center scripts and procedures accurately
• Input and update customer information in the database
• Meet performance targets set by the company

Requirements

• Must be a Pakistani national currently residing in UAE
• Previous experience in a call center or customer service role is preferred
• Excellent communication skills in Urdu or Hindi
• Basic knowledge of English is an advantage
• Ability to work under pressure and handle multiple tasks simultaneously
• Strong problem-solving skills
• Must be able to work flexible hours, including weekends and holidays

Join our dynamic team today as a Call Center Operator and help us provide exceptional services to our customers.