nationalities Call Center Operator

Woopel; Ajman; On-site; AED 40,000 - 54,000; Full time

Benefits offered by this job

Accommodation provided by the company

Opportunities for growth within the 회사

Job summary

Woopel in Ajman, UAE is seeking a Call Center Operator to manage inbound and outbound calls, delivering exceptional customer service and resolving inquiries promptly. The role emphasizes accurate information sharing and professional problem-solving in a fast-paced environment.

The ideal candidate will be fluent in English with strong communication skills, prior call center or customer service experience, and a willingness to work full-time shifts including weekends.

Qualifications

• Fluency in English; additional languages are a plus.
• Experience in a call center or customer service role preferred.
• Strong communication and problem-solving abilities.
• Willingness to work full-time shifts including weekends and holidays.

Responsibilities

• Answering incoming calls and transferring to the right department.
• Making outbound calls to follow up on inquiries or complaints.
• Providing accurate information on products, services and policies.
• Handling complaints professionally and resolving them promptly.
• Updating customer records with relevant information.
• Maintaining a positive attitude and delivering excellent service.

Skills

English fluency

Clear communication

Call center experience

Problem solving

Weekend shifts

Cultural adaptability

Job description

Call center operator vacancy in Ajman UAE

nationalities Call Center Operator

Our company is currently seeking a Call Center Operator to join our team in Ajman, UAE. As a Call Center Operator, you will be responsible for handling incoming and outgoing calls, providing excellent customer service, and resolving customer inquiries and complaints in a timely manner.

Responsibilities:

• Answering incoming calls and transferring them to the appropriate department or individual
• Making outbound calls to follow up on customer inquiries or complaints
• Providing accurate information to customers regarding products, services, and company policies
• Handling customer complaints and resolving them in a professional manner
• Updating customer records with relevant information
• Maintaining a positive attitude and delivering excellent customer service at all times

Requirements:

• Fluency in English (additional languages are a plus)
• Excellent communication skills, both verbal and written
• Previous experience in a call center or customer service role is preferred
• Strong problem-solving skills and ability to handle difficult situations with patience and professionalism
• Ability to work full-time shifts, including weekends if required
• Willingness to work with different nationalities and cultural backgrounds

Benefits:

• Competitive salary package
• Accommodation provided by the company
• Opportunities for growth within the company

We welcome applications from all nationalities who meet the above requirements. If you have a passion for providing exceptional customer service and are looking for a full-time job with accommodation in Ajman, UAE, then we would love to hear from you.