Call Center Agent – Customer Service (Ajman) Accomm.

Woopel; Ajman; On-site; AED 40,000 - 54,000; Full time

Benefits offered by this job

Accommodation provided by the company

Opportunities for growth within the 회사

Job summary

Woopel in Ajman, UAE is seeking a Call Center Operator to manage inbound and outbound calls, delivering exceptional customer service and resolving inquiries promptly. The role emphasizes accurate information sharing and professional problem-solving in a fast-paced environment.

The ideal candidate will be fluent in English with strong communication skills, prior call center or customer service experience, and a willingness to work full-time shifts including weekends.

Qualifications

• Fluency in English; additional languages are a plus.
• Experience in a call center or customer service role preferred.
• Strong communication and problem-solving abilities.
• Willingness to work full-time shifts including weekends and holidays.

Responsibilities

• Answering incoming calls and transferring to the right department.
• Making outbound calls to follow up on inquiries or complaints.
• Providing accurate information on products, services and policies.
• Handling complaints professionally and resolving them promptly.
• Updating customer records with relevant information.
• Maintaining a positive attitude and delivering excellent service.

Skills

English fluency

Clear communication

Call center experience

Problem solving

Weekend shifts

Cultural adaptability

Job description

Woopel in Ajman, UAE is seeking a Call Center Operator to manage inbound and outbound calls, delivering exceptional customer service and resolving inquiries promptly. The role emphasizes accurate information sharing and professional problem-solving in a fast-paced environment.

The ideal candidate will be fluent in English with strong communication skills, prior call center or customer service experience, and a willingness to work full-time shifts including weekends.