Chat Operator (English Speaking)

Want More; Ajman; On-site; AED 33,000 - 56,000; Full time

Benefits offered by this job

Free visa

Ticket provided

Job summary

Want More in Ajman, UAE seeks a motivated Chat Operator (English speaking) to join our team. You will handle online chat for customers, offering product information, processing orders, and resolving issues with a focus on quality and satisfaction.

Freshers are welcome; the role may require evening/weekend shifts. A competitive salary is offered based on experience, with potential growth within the company and a visa sponsorship as applicable.

Qualifications

• Fluent in English (speaking, reading, writing).
• Experience in chat operator or customer service is preferred but not required.
• Excellent communication and multitasking abilities.

Responsibilities

• Engage with customers through online chat in a professional and friendly manner.
• Respond to inquiries, complaints, and requests promptly and accurately.
• Provide product information and assist with placing orders or solving technical issues.
• Build relationships by understanding needs and offering personalized solutions.
• Maintain high productivity while meeting quality standards.
• Collaborate with team to continuously improve customer satisfaction.

Job description

Chat Operator (English Speaking)

Profession: Chat Operator

City: Ajman

Country: UAE

We are seeking a highly motivated and enthusiastic Chat Operator to join our team in Ajman, UAE. This is an excellent opportunity for freshers or those looking for a contract job without accommodation. As a Chat Operator, you will be responsible for providing exceptional customer service through online chat platforms.

Key Responsibilities

• Engage with customers through online chat platforms in a professional and friendly manner
• Respond to customer inquiries, complaints, and requests promptly and accurately
• Provide product information and assist with placing orders or resolving technical issues
• Build strong relationships with customers by understanding their needs and offering personalized solutions
• Maintain a high level of productivity while ensuring quality standards are met
• Collaborate with other team members to continuously improve customer satisfaction

Requirements

• Fluent in English (speaking, reading, writing)
• Previous experience as a chat operator or in customer service is preferred but not required
• Excellent communication skills with the ability to handle multiple conversations simultaneously
• Strong problem-solving skills and attention to detail
• Ability to work independently in a fast-paced environment
• Must be able to work flexible hours as this role may require evening or weekend shifts

Benefits

• Free visa and ticket provided by the company
• Competitive salary package based on experience and performance
• Opportunity for growth within the company

This position is open to Indians currently residing in UAE or willing to relocate.

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