Call Center Operator (English Speaking) - Ajman, UAE

Flyper; Ajman; On-site; AED 33,000 - 58,000; Full time

Job summary

Flyper in Ajman, UAE is hiring a Call Center Operator (English Speaking) to handle inbound and outbound calls, provide accurate information about products and services, and deliver excellent customer service to our clients in a dynamic, fast-paced setting. We offer a competitive salary package, ongoing training, career growth opportunities, and a supportive work environment.

Please note that accommodation is not provided.

Qualifications

• Fluent English is required for written and spoken communication.
• Experience in call center or customer service is beneficial but not mandatory.

Responsibilities

• Answer incoming calls in a professional and courteous manner.
• Respond to customer inquiries and provide accurate information about products and services.
• Maintain professionalism on all calls to ensure customer satisfaction.
• Handle complaints or issues with patience and empathy, escalating when necessary.
• Make outbound calls to potential clients for sales and marketing purposes.
• Update customer database with information obtained during calls.
• Meet daily call quotas and targets set by the company.

Skills

Fluent English

Excellent communication

Customer service

Computer skills

Job description

Call center operator vacancy in Ajman UAE

Call Center Operator (English Speaking) - Ajman, UAE

Our company is seeking highly motivated and dynamic individuals to join our team as Call Center Operators in Ajman, UAE. As a Call Center Operator, you will be responsible for managing inbound and outbound calls, providing excellent customer service and support to our clients.

We offer a competitive salary package, ongoing training, career growth opportunities, and a supportive work environment. Please note that this position does not include accommodation.

If you possess excellent communication skills in English, are passionate about delivering exceptional customer service, and want to build a successful career in the UAE, then we want to hear from you!

Responsibilities

• Answer incoming calls in a professional and courteous manner
• Respond to customer inquiries and provide accurate information about our products and services
• Maintain a high level of professionalism on all calls and ensure customer satisfaction
• Handle complaints or issues with patience and empathy, escalating to the appropriate department when necessary
• Make outbound calls to potential clients for sales and marketing purposes
• Update customer database with relevant information obtained during calls
• Meet daily call quotas and targets set by the company

Requirements

• Fluency in English is essential, both written and spoken
• Indian nationality preferred
• Previous experience in a call center or customer service role is an advantage but not mandatory
• Ability to work under pressure in a fast-paced environment
• Excellent communication skills
• Good computer skills
• Must be available to work flexible shifts including weekends