Chat Operator - English Speaking (UAE-Indian Nationals)

Work corp; Ajman; On-site; AED 33,000 - 58,000; Full time

Benefits offered by this job

Free visa sponsorship

Annual home-country flight

Growth opportunities

Job summary

Work corp in Ajman, UAE, is seeking a fluent English-speaking Chat Operator to engage customers through online chat, provide exceptional service, and support product information.

We welcome Indian nationals currently residing in the UAE who have strong communication skills, can handle multiple conversations, and are flexible to work evenings and weekends. This role offers visa sponsorship, potential growth, and a yearly ticket home.

Qualifications

• Fluent English proficiency, written and spoken.
• Experience in chat support or customer service preferred.
• Must be Indian national residing in UAE.
• Excellent written and verbal communication.
• Ability to work independently and in a team.
• Willingness to work flexible hours including evenings and weekends.

Responsibilities

• Respond to customer inquiries via online chat.
• Provide accurate product/service information and resolve issues.
• Maintain friendly, professional tone in all interactions.
• Build rapport and ensure customer satisfaction.
• Collaborate with team to improve customer experience.

Skills

English fluency

Job description

Chat Operator - English Speaking (UAE-Indian Nationals)

We are seeking a talented and fluent English speaking Chat Operator to join our team in Ajman, UAE. As a Chat Operator, you will be responsible for engaging with customers through online chat platforms, providing exceptional customer service and support.

Key Responsibilities

• Responding to customer inquiries and resolving any issues or concerns via online chat
• Providing accurate and timely information to customers regarding products or services
• Maintaining a friendly and professional tone while communicating with customers
• Building rapport with customers and ensuring their satisfaction with our services
• Collaborating with team members to improve customer experience and increase efficiency

Requirements

• Must be Indian national currently residing in UAE
• Fluent in English, both written and verbal
• Previous experience as a Chat Operator or in customer service is preferred
• Strong communication skills with the ability to handle multiple conversations simultaneously
• Ability to work independently, as well as part of a team
• Willingness to work flexible hours, including evenings and weekends

Benefits

• Competitive salary package based on experience
• Free visa sponsorship provided by the company
• Complimentary return ticket to home country once a year
• Opportunity for growth within the company

If you are passionate about providing excellent customer service through online communication, we would love to hear from you!