Call Center Agent

Gulf Pearl Dental & Medical Center

Abu Dhabi

On-site

AED 39,000 - 56,000

Full time

14 days+

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Benefits offered by this job

Nafis-registered candidates welcome

Job summary

Gulf Pearl Dental & Medical Center in Abu Dhabi seeks a Call Center Agent (UAE National, Female) to be the first voice our patients hear. You will handle patient calls and WhatsApp inquiries in Arabic and English, greet visitors, and support our front desk team.

The role offers full training and welcomes fresh graduates; Nafis-registered candidates are encouraged to apply. Prior call center or customer service experience is a plus.

Qualifications

  • Must be UAE National (Emirati) and female.
  • Fluent in Arabic with good English.
  • Customer service or call center experience is a plus.
  • Fresh graduates welcome; full training provided.
  • Nafis-registered candidates are welcome.

Responsibilities

  • Handle patient calls and WhatsApp enquiries in Arabic and English.
  • Follow up with new leads and book appointments.
  • Confirm and remind patients of their visits.
  • Share information about services and offers.

Skills

Emirati National
Arabic fluency
English fluency
Customer service
Fresh graduates welcome

Job description

Call Center Agent – UAE National (Female) | Abu Dhabi

A growing dental and dermatology center in Al Shamkha, Abu Dhabi, is looking for an Emirati call center agent to be the first voice our patients hear.

What you’ll do:
  • Handle patient calls and WhatsApp enquiries (Arabic and English)
  • Follow up with new leads and book appointments
  • Confirm and remind patients of their visits
  • Share information about our services and offers
What we’re looking for:
  • UAE National, female
  • Fluent Arabic and good English
  • Customer service or call center experience is a plus. Fresh graduates are welcome.
  • Full training provided
  • Nafis-registered candidates are welcome

Email: hr@gulfpearldmc.ae

Apply Deadline: 26 Oct 2026

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