Bilingual Patient Care Agent (UAE National)

Gulf Pearl Dental & Medical Center; Abu Dhabi; On-site; AED 39,000 - 56,000; Full time

Benefits offered by this job

Nafis-registered candidates welcome

Job summary

Gulf Pearl Dental & Medical Center in Abu Dhabi seeks a Call Center Agent (UAE National, Female) to be the first voice our patients hear. You will handle patient calls and WhatsApp inquiries in Arabic and English, greet visitors, and support our front desk team.

The role offers full training and welcomes fresh graduates; Nafis-registered candidates are encouraged to apply. Prior call center or customer service experience is a plus.

Qualifications

• Must be UAE National (Emirati) and female.
• Fluent in Arabic with good English.
• Customer service or call center experience is a plus.
• Fresh graduates welcome; full training provided.
• Nafis-registered candidates are welcome.

Responsibilities

• Handle patient calls and WhatsApp enquiries in Arabic and English.
• Follow up with new leads and book appointments.
• Confirm and remind patients of their visits.
• Share information about services and offers.

Skills

Emirati National

Arabic fluency

English fluency

Customer service

Fresh graduates welcome

Job description

Gulf Pearl Dental & Medical Center in Abu Dhabi seeks a Call Center Agent (UAE National, Female) to be the first voice our patients hear. You will handle patient calls and WhatsApp inquiries in Arabic and English, greet visitors, and support our front desk team.

The role offers full training and welcomes fresh graduates; Nafis-registered candidates are encouraged to apply. Prior call center or customer service experience is a plus.