CAFM and Enterprise Applications Manager - Facility Management Systems
Position Overview
CAFM and Enterprise Applications Manager - Facility Management Systems leads the digital facilities platform strategy for large-scale infrastructure programs managed from Dubai, UAE. This role oversees implementation, optimization, and governance of CAFM systems, ensuring accurate performance reporting, maintenance tracking, and service delivery excellence across complex multi-stakeholder environments.
Job Details
- Country: UAE
- City: Dubai
- Industry: Facilities Services
- Function: Systems Implementation/Integration
- Salary: 28000-38000 monthly (Market estimated)
- Gender: Any
- Candidate Nationality: Any
- Job Type: Full-time
Key Responsibilities
- Serve as CAFM system lead and subject matter expert, supporting users and service providers
- Oversee full lifecycle implementation, configuration, and continuous enhancement of CAFM platforms
- Manage asset setup, preventive maintenance functionality, SLA modules, and system workflows
- Generate monthly performance dashboards and management reports using CAFM data outputs
- Prepare Performance Management System reports highlighting KPIs and improvement opportunities
- Maintain and monitor the Forward Maintenance Register in coordination with contract management teams
- Act as primary point of contact for all CAFM-related operational and strategic matters
- Coordinate with IT teams and software vendors to support system upgrades and troubleshooting
- Lead CAFM user forums and integration workshops for maintenance contracts
- Ensure smooth day-to-day operation of CAFM systems across assigned contracts
- Support collaboration between Help Desk, Operations, Procurement, and Customer Service teams
- Identify training requirements and coordinate structured system training programs
- Ensure data accuracy, timely reporting, and compliance with quality, safety, and environmental standards
Ideal Profile
- Bachelor's degree in a relevant discipline
- Minimum 7 years of professional experience, including at least 3 years in a CAFM leadership role
- Expert-level experience with FSI Evolution including asset management and PPM configuration
- Strong familiarity with SLA module implementation and system administration
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint
- Strong analytical and data management capabilities
- Experience working with senior management and multi-disciplinary operational teams
- Excellent written and spoken English; Arabic language skills are beneficial
Skills Set
- CAFM system implementation and optimization
- Enterprise applications integration
- Preventive maintenance management
- SLA performance monitoring
- Data analytics and dashboard reporting
- Stakeholder coordination
- Facilities performance management
- IT and vendor liaison
Why Join Us
- Lead digital transformation within major facility management programs
- Work on high-profile infrastructure developments in the region
- Collaborate with cross-functional operational and technical teams
- Competitive compensation and professional growth opportunities
- Structured environment focused on operational excellence and innovation
About the Company
Parsons Corporation is a globally recognized engineering and project management consultancy delivering advanced infrastructure and facility management solutions. With a strong presence in Dubai and across the Middle East, Parsons integrates digital technologies, structured governance, and engineering expertise to support large-scale developments and long-term operational success.