Café Assistant - Al-Futtaim Group - Dubai, UAE

AlFuttaim; Dubai; On-site; AED 44,640 - 66,960; Full time

Benefits offered by this job

Career growth within a customer-focused organization

Work in a dynamic retail and F&B environment

Culture based on respect and collaboration

Job summary

AlFuttaim is seeking a Café Assistant in Dubai, UAE, responsible for maintaining high hospitality and food presentation standards. The role involves providing professional service, efficient product preparation, and adhering to strict hygiene protocols to ensure exceptional customer experiences.

The ideal candidate has 4 to 5 years of experience in food and beverage service, a high school diploma (bachelor's preferred), and knowledge of F&B hygiene standards. Join our dynamic team focused on customer excellence and growth.

Qualifications

• 4 to 5 years of experience in food and beverage service or retail food operations.
• Knowledge of F&B hygiene standards with valid food safety certification.
• Strong interpersonal and communication skills.

Responsibilities

• Maintain high-quality hospitality and counter presentation standards.
• Prepare food and beverages according to company standards.
• Ensure compliance with health, safety, and food hygiene regulations.

Skills

Food and beverage service

Customer engagement and upselling

Hygiene and safety compliance

Team collaboration

Stock control and merchandising

Education

High school diploma; bachelor's degree preferred

Job description

Café Assistant - Al-Futtaim Group - Dubai, UAE

Position Overview

The Café Assistant is responsible for maintaining high standards of hospitality, food presentation, and hygiene throughout the trading day. The role ensures an exceptional customer experience through professional service, efficient product preparation, and adherence to health and safety standards within the café and fresh counter areas.

Job Details

Country: UAE
City: Dubai
Industry: Restaurants
Function: Food & Beverage Serving
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

• Maintain high-quality hospitality and counter presentation standards throughout operating hours.
• Use the Ready-to-Trade and product checklists to ensure opening standards are met and maintained.
• Display and replenish products according to visual and merchandising guidelines.
• Prepare food and beverages according to company standard operating procedures.
• Maintain cleanliness and hygiene of all counters, seating areas, and equipment under "Clean As You Go" principles.
• Identify and report equipment faults or maintenance needs.
• Educate customers about product features, offers, nutritional details, and pairing suggestions.
• Promote and upsell menu items, special offers, and new products to drive sales.
• Support customers with special orders, takeaway requests, and other services.
• Conduct product tastings and sampling sessions where applicable.
• Maintain stock accuracy through daily counts, proper waste recording, and timely system updates.
• Adhere to cold chain, food temperature, and expiry control processes.
• Ensure compliance with health, safety, and food hygiene regulations.
• Monitor and maintain safe working conditions for both customers and staff.

Ideal Profile

• High school diploma; bachelor's degree preferred.
• 4 to 5 years of experience in food and beverage service or retail food operations.
• Knowledge of F&B hygiene standards with valid food safety certification.
• Strong interpersonal and communication skills.
• Friendly, confident, and customer-focused with a positive attitude.
• Physically fit and able to stand for extended periods.
• Team-oriented with the ability to work under pressure.

Skills Set

• Food and beverage service
• Customer engagement and upselling
• Hygiene and safety compliance
• Team collaboration
• Stock control and merchandising

Benefits

• Join one of the UAE's most reputable and diversified business groups.
• Work in a dynamic retail and F&B environment serving global brands.
• Opportunity for career growth within a customer-focused organization.
• Be part of a culture based on respect, collaboration, excellence, and integrity.