Barista - Coffee Service

Accor Group; Dubai; On-site; AED 24,000 - 36,000; Full time

Benefits offered by this job

Accor worldwide discounted hotel rates

Learning programs through Accor Academies

Growth opportunities within the property and international hotels

Job summary

Accor Group is seeking a skilled Barista for their hotel in Dubai, United Arab Emirates. The successful candidate will be responsible for preparing quality coffee beverages, operating equipment, and maintaining high service standards.

Potential candidates should have 1-2 years of experience in a hospitality setting, preferably in a 4-5 star hotel. A diploma or degree in hospitality is required. Benefits include discounted hotel rates and growth opportunities within the group.

Qualifications

• 1-2 years of experience in a 4-5 star hotel or similar environment.
• Practical knowledge of coffee preparation and barista equipment operation.
• Good communication skills and ability to interact politely with guests.

Responsibilities

• Prepare and serve coffee beverages according to standards.
• Operate espresso machines and maintain inventory of supplies.
• Provide professional, efficient service following hotel standards.

Skills

Coffee preparation

Espresso machine operation

Guest service

Upselling

Inventory control

Education

Diploma or degree in vocational hospitality

Tools

Espresso machine

Coffee grinder

Job description

Role Overview

Barista – Coffee Service in Dubai, United Arab Emirates is a Hospitality hiring opportunity for a skilled food and beverage professional who can prepare quality coffee beverages, operate barista equipment, maintain service standards, and support smooth outlet operations in a hotel environment.

Location: Dubai, United Arab Emirates | Industry: Hospitality | Function: Food & Beverage | Serving Experience: 1‑2 years experience in a 4‑5 star hotel | Job Type: Full‑time.

Key Responsibilities

• Prepare and serve coffee beverages according to prescribed recipes, preparation methods, presentation standards, and guest preferences.
• Operate espresso machines, coffee grinders, blenders, and related beverage equipment safely and efficiently.
• Maintain inventory of coffee beans, cups, syrups, milk, beverage supplies, and other outlet items required for daily operations.
• Monitor operating supplies and help reduce spoilage, wastage, and unnecessary consumption.
• Provide courteous, professional, efficient, and flexible service in line with hotel standards of performance.
• Follow established opening and closing procedures for the assigned outlet or service area.
• Maintain strong knowledge of food and beverage menu items and recommend suitable combinations to guests.
• Support natural upselling by suggesting alternative beverages, food pairings, promotions, and specialty coffee options.
• Keep the workplace, counter area, equipment, storage spaces, and surrounding service areas clean and organized at all times.
• Handle guest enquiries politely and efficiently while creating a positive service experience.
• Report guest complaints or service problems to supervisors when an immediate solution cannot be provided.
• Assist with follow‑up on guest concerns to support service recovery and satisfaction.
• Support monthly, quarterly, bi‑yearly, and yearly inventory checks for operating equipment and supplies.
• Report to duty punctually in the correct uniform and name tag.
• Maintain high standards of grooming, personal hygiene, and professional appearance.
• Build positive working relationships with colleagues, supervisors, and other hotel departments.
• Follow the hotel employee handbook, internal rules, departmental standards, and operating procedures.
• Comply with fire, hygiene, health, safety, and local regulatory requirements.
• Attend training sessions, meetings, briefings, and skills development programs as required.
• Remain flexible to rotate within Food and Beverage sub‑departments or support other hotel areas when assigned.
• Carry out reasonable additional tasks requested by the Assistant Manager, supervisor, or hotel management.

Ideal Profile

• Diploma or degree in vocational hospitality, hotel management, food and beverage service, or a related field.
• 1‑2 years of experience in a 4‑5 star hotel, cafe, restaurant, resort, or similar hospitality environment.
• Practical knowledge of coffee preparation, espresso extraction, beverage recipes, milk steaming, and barista equipment operation.
• Understanding of food and beverage operational standards, policies, procedures, and service expectations.
• Ability to work neatly and efficiently while maintaining cleanliness, hygiene, and product consistency.
• Good communication skills with the ability to interact politely with guests and colleagues.
• Comfortable recommending beverages, answering menu questions, and supporting upselling in a guest‑friendly manner.
• Strong attention to detail in drink preparation, presentation, stock control, and service timing.
• Flexible approach to shift work, department rotation, training, and changing hotel business needs.
• Positive attitude, punctuality, and commitment to delivering friendly and professional hospitality service.

Skills Set

• Coffee preparation
• Espresso machine operation
• Coffee grinder operation
• Milk steaming
• Beverage presentation
• Barista service
• Food and beverage service
• Menu knowledge
• Guest service
• Upselling
• Inventory control
• Beverage stock monitoring
• Operating supplies control
• Opening and closing procedures
• Outlet cleanliness
• Hygiene standards
• Health and safety compliance
• Guest enquiry handling
• Complaint escalation
• Equipment handling
• Waste reduction
• Team coordination
• Hospitality communication
• Luxury hotel operations

Benefits

• Accor worldwide discounted hotel rates.
• Learning programs through Accor Academies.
• Growth opportunities within the property and across international hotels.
• Chance to support responsible hospitality initiatives such as Planet21.