Butler (Female)

AccorHotel; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Sofitel Dubai The Palm invites a dedicated Butler to join our luxury team. You will deliver highly personalized service, anticipate guest needs, and coordinate with departments to ensure an unparalleled stay.

The role requires exceptional discretion, impeccable presentation, and the ability to adapt in a fast-paced, multicultural luxury environment. Responsibilities include managing guest requests, handling etiquette-driven service, assisting with events, and maintaining flawless suites and

Qualifications

• Proven experience as a Butler or in a similar high-end hospitality role.
• Exceptional communication and interpersonal skills.
• Strong attention to detail and ability to anticipate guests needs.
• Proficiency in etiquette protocol and luxury service standards.
• Ability to maintain discretion and confidentiality at all times.
• Excellent time management and organizational skills.
• Problem-solving abilities and quick decision-making capabilities.
• Physical stamina to stand for extended periods and lift up to 25 pounds.
• Flexibility to work a rotating schedule including weekends and holidays.
• Professional appearance and demeanor.
• Ability to work effectively in a multicultural environment.
• Basic computer skills for guest correspondence and record-keeping.
• Fluency in English; knowledge of additional languages is a plus.

Responsibilities

• Anticipate and fulfill guests needs with the utmost attention to detail and discretion.
• Manage guest requests efficiently including packing/unpacking laundry services and personal shopping.
• Coordinate with various departments to ensure seamless service delivery.
• Maintain an organized and immaculate environment in guest suites and common areas.
• Prepare and serve meals snacks and beverages as required.
• Assist with event planning and execution for private functions.
• Handle guest correspondence and manage schedules as needed.
• Ensure all service standards are met and exceeded consistently.
• Maintain accurate records of guest preferences and special requirements.
• Collaborate with team members to create a positive and luxurious guest experience.
• Adapt to changing situations and guest needs with flexibility and professionalism.

Skills

Butler experience

Communication skills

Attention to detail

Etiquette standards

Discretion confidentiality

Time management

Problem solving

Physical stamina

Flexibility schedule

Professional appearance

Multicultural environment

Basic computer skills

English fluency

Job description

We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment you will be responsible for providing exceptional personalized service to our discerning guests ensuring their comfort and satisfaction throughout their stay.

• Anticipate and fulfill guests needs with the utmost attention to detail and discretion
• Manage guest requests efficiently including packing/unpacking laundry services and personal shopping
• Coordinate with various departments to ensure seamless service delivery
• Maintain an organized and immaculate environment in guest suites and common areas
• Prepare and serve meals snacks and beverages as required
• Assist with event planning and execution for private functions
• Handle guest correspondence and manage schedules as needed
• Ensure all service standards are met and exceeded consistently
• Maintain accurate records of guest preferences and special requirements
• Collaborate with team members to create a positive and luxurious guest experience
• Adapt to changing situations and guest needs with flexibility and professionalism

Qualifications :

• Proven experience as a Butler or in a similar high-end hospitality role
• Exceptional communication and interpersonal skills
• Strong attention to detail and ability to anticipate guests needs
• Proficiency in etiquette protocol and luxury service standards
• Ability to maintain discretion and confidentiality at all times
• Excellent time management and organizational skills
• Problem-solving abilities and quick decision-making capabilities
• Physical stamina to stand for extended periods and lift up to 25 pounds
• Flexibility to work a rotating schedule including weekends and holidays
• Professional appearance and demeanor
• Ability to work effectively in a multicultural environment
• Basic computer skills for guest correspondence and record-keeping
• Fluency in English; knowledge of additional languages is a plus

Remote Work :

No

Employment Type :

Full-time