Business Setup Specialist

Peko; Dubai; On-site; AED 100,000 - 156,000; Full time

Job summary

Peko is seeking a Business Setup Specialist to manage the full customer journey for UAE business setup clients. This on-site Dubai role blends sales with operational responsibilities, from consultations to post-setup support.

You will advise on suitable structures, prepare quotations, coordinate with Free Zones and authorities, and drive targets while ensuring a smooth client experience with internal teams.

Qualifications

• Strong sales and business development skills with ability to understand client requirements and convert opportunities into customers.
• Excellent communication and customer service to advise clients and manage expectations.
• Good understanding of UAE mainland and Free Zone company formation processes and licensing requirements.
• Experience handling company formation docs, licences, visas, renewals, and related operational tasks.
• Comfortable managing the complete sales and operational lifecycle from lead to post-setup support.
• Experience in UAE corporate services or PRO services and client-facing roles is preferred.

Responsibilities

• Manage end-to-end customer journey for UAE business setup clients, combining sales and operational tasks.
• Consult with clients, prepare quotations and proposals, follow up on leads, and target individual and team sales goals.
• Coordinate end-to-end formation processes with Free Zones, government authorities and external service providers.
• Own client relationships from initial consultation through incorporation and post-setup support.
• Maintain accurate records, monitor application progress and provide clients with clear updates.
• Collaborate with sales, operations, partnerships, finance and customer support for a seamless client experience.

Skills

Sales and BD

Communication

UAE business setup

Lifecycle management

Education

Bachelor's degree in Business/Finance/Management

Tools

CRM systems

Job description

Peko is an all-in-one business platform designed to help SMEs manage essential business operations from a single place. Our services span payments, payroll and HR, accounting and tax, corporate travel, business setup, compliance, insurance, and other operational requirements.

By bringing multiple business services onto one platform, Peko helps companies simplify day-to-day operations, reduce administrative complexity, and operate more efficiently. Peko is backed by International Holding Company (IHC), providing strong institutional support and a foundation for continued innovation and growth.

Role Description

The Business Setup Specialist will be responsible for managing the complete customer journey for clients looking to establish and operate businesses in the UAE. This is a full-time, on-site role in Dubai combining both sales and business setup operations.

The Specialist will engage with prospective clients, understand their business requirements, advise them on suitable company structures and jurisdictions, and convert qualified opportunities into customers. This includes conducting consultations, preparing quotations and proposals, following up with leads, and working towards individual and team sales targets.

On the operational side, the Specialist will manage the end-to-end company formation process, including documentation, applications, licensing, approvals, visas, amendments, renewals, and coordination with relevant Free Zones, government authorities, and external service providers.

The role requires ownership of the client relationship from the initial consultation through successful incorporation and post-setup support. The Specialist will maintain accurate records, monitor application progress, proactively resolve issues, and provide clients with clear updates throughout the process.

The Specialist will also work closely with Peko's sales, operations, partnerships, finance, and customer support teams to ensure a smooth customer experience and identify opportunities to introduce clients to additional Peko business services.

Qualifications

• Candidates should possess strong Sales and Business Development skills, with the ability to understand client requirements, present suitable solutions, negotiate effectively, and convert opportunities into customers.
• Candidates should possess excellent Communication and Customer Service skills to advise clients, explain company formation processes clearly, manage expectations, and build long-term relationships.
• Candidates should have a good understanding of UAE business setup and company formation, including Mainland and Free Zone structures, licensing requirements, and incorporation procedures.
• Experience handling company formation documentation, licence applications, establishment cards, visas, amendments, renewals, and related operational processes is preferred.
• Candidates should be comfortable managing the complete sales and operational lifecycle, from lead qualification and consultation through to company incorporation and post-setup support.
• Experience in business setup, corporate services, company formation, PRO services, or a similar client-facing role within the UAE is strongly preferred.
• Knowledge of UAE government authorities, Free Zones, licensing procedures, corporate structures, and regulatory requirements is an advantage.
• Strong organizational and analytical skills with the ability to manage multiple clients, applications, deadlines, and follow-ups simultaneously.
• Experience working with CRM systems and maintaining accurate sales and customer records is beneficial.
• A bachelor’s degree in Business, Finance, Management, or a related field is preferred.
• Ability to work on-site in Dubai and perform effectively in a fast-paced, target-driven environment.