Business Development Specialist

Sea Route Shipping & Cargo L.L.C; Dubai; On-site; AED 156,000 - 290,000; Full time

Job summary

Sea Route Shipping & Cargo L.L.C. in Dubai is seeking a Business Development Specialist to drive new opportunities and expand client relationships within freight and logistics.

You will identify leads, research customer needs, and prepare tailored proposals while coordinating with operations to ensure service excellence. The role emphasizes regular client meetings, CRM-driven pipeline management, and collaboration with internal teams to develop commercial strategies and report market

Qualifications

• Strong analytical skills to interpret market data, pricing, and trends.
• Excellent communication and interpersonal skills for client engagement and negotiations.
• Proven experience in lead generation, prospecting, networking, and managing sales pipelines.
• Ability to conduct structured market research and translate insights into actionable business strategies.
• Solid customer service skills with responsiveness and relationship building.
• Previous experience in freight forwarding, logistics, or supply chain is highly preferred.
• Proficiency with CRM and MS Office tools; familiarity with sales reporting.
• Bachelor’s degree in Business, Logistics, Marketing, or related field or equivalent experience.

Responsibilities

• Drive new business opportunities and expand client relationships in freight and logistics.
• Identify and qualify leads, conduct market research, and prepare tailored proposals.
• Maintain a strong sales pipeline and coordinate with operations to ensure service quality.
• Collaborate with internal teams on commercial strategies and participate in industry events.

Skills

Lead generation

Market research

Client engagement

Sales pipeline management

Negotiation

CRM proficiency

MS Office

English fluency

Freight/logistics knowledge

Education

Bachelor's degree in Business, Logistics, Marketing, or related field

Tools

CRM software

MS Office

Job description

Company Description

Sea Route Shipping & Cargo L.L.C. (SRS) is a Dubai-based freight forwarding and NVOCC company with over 27 years of experience in global logistics. From its headquarters in the UAE, SRS supports manufacturers, traders, and logistics partners worldwide with end-to-end freight solutions. The company offers sea freight, air freight, land transportation, transit logistics, and warehousing services designed to be reliable and cost-effective. Through direct carrier partnerships, secured space, and competitive rates, SRS focuses on delivering consistent, high-quality service to international clients. Applicants can expect to join a seasoned team in a dynamic, growth-oriented logistics environment.

Role Description

The Business Development Specialist is a full-time, on-site role based in Dubai, responsible for driving new business opportunities and expanding existing client relationships in the freight and logistics sector. Day-to-day tasks include identifying and qualifying leads, conducting market research to understand customer needs and competitive trends, and preparing tailored proposals and quotations. The role involves regular client meetings, coordinating with operations to ensure service quality, and maintaining a strong sales pipeline using CRM tools. The specialist will collaborate with internal teams to develop commercial strategies, participate in industry events, and provide accurate reporting on sales performance and market developments.

Qualifications

• Strong analytical skills to interpret logistics data, pricing structures, and market trends.
• Excellent communication and interpersonal skills for client engagement, negotiation, and internal collaboration.
• Proven experience in lead generation, including prospecting, networking, and managing sales pipelines.
• Ability to conduct structured market research and translate insights into actionable business strategies.
• Solid customer service skills, with a focus on responsiveness, relationship building, and problem-solving.
• Previous experience in freight forwarding, logistics, or supply chain is highly preferred.
• Proficiency with CRM and MS Office tools; familiarity with sales reporting and forecasting.
• Bachelor’s degree in Business, Logistics, Marketing, or a related field, or equivalent professional experience.
• Capacity to work in a fast-paced environment, manage multiple priorities, and meet sales targets.
• Fluency in English; additional languages commonly used in the region are an advantage.