Business Development Manager - Personal Finance Outsource

ADIB - Abu Dhabi Islamic Bank; Dubai; Presencial; AED 180.000 - 300.000; Jornada completa

Descripción de la vacante

ADIB - Abu Dhabi Islamic Bank in Dubai seeks a Business Development Manager - Personal Finance (Outsource) to lead a team and drive growth in the personal finance portfolio while maintaining ADIB's service standards. The role focuses on strategy development, market visibility, and compliant business execution in the UAE's financial sector.

Ideal candidates will have 4+ years in banking, supervisory experience, and familiarity with core banking and HR systems.

Formación

• 4+ years of Banking experience.
• Experience in supervisory or team-leading role preferred.
• Familiarity with Core Banking and Application sourcing systems.

Responsabilidades

• Lead a team and ensure targets are met/exceeded on time.
• Ensure team adheres to ADIB policy and procedures.
• Manage leave planning and execution for the team.
• Oversee business activities under ADIB policy with Shari’a compliance.
• Coach team to achieve monthly goals and manage day-to-day activity.
• Review credit documents for authenticity and keep statuses updated.
• Ensure proper handover of files at staff exit and closing of cases.
• Handle customer complaints directly and maintain product knowledge updates.
• Open business channels by visiting potential employers and high-net-worth individuals.

Conocimientos

Core Banking familiarity

Outlook/HR system exposure

Descripción del empleo

Job Description:

Role: Business Development Manager - Personal Finance (Outsource)

Location: Dubai

Role Purpose:

• Managing a Team and ensure that overall responsibilities are achieved, while projecting the warm image of ADIB, increase bank’s visibility in the Financial Market
• Developing new strategies for the business for the respective area and build suitable plans to increase the business

Key Accountabilities of the role

Main Responsibilities:

• To ensure that the set target and are met/exceeded on time
• Ensure Team fully adhere with ADIB policy and procedure on day-to-day business management
• Ensure adequate leave plan for the team and execution of the same effectively

Daily/Weekly Responsibilities:

• Ensure business proposed/booked under ADIB policy and procedure with Shari’a compliances
• Monitor day to day activities of IFE’s and ensure appropriate business management/control in place
• Coach Team on date-to-date business activities, guide to achieve monthly goals
• Review and recommend standard credit application and ensure authenticity of the critical documents (MRF, identification documents, Banks statement, etc.)
• Updates the leads status on time, please ensure status update before leaving your desk for the day
• Ensure the daily attendance, if there is regular absenteeism then escalation to SM
• Ensure disbursement files are in order, prior forwarding the file to RFO, by cross checking, customer’s original documents against copies. Files must be sent to RFO immediately or within next 1 working day
• To ensure proper handover of all customers related files/documents prior to staff’s leaver starts/or event of resignation/termination, and arrange proper follow-up/closing of each cases
• Handle customer complaint directly, should not let IFE’s handle complaints directly at any point
• Ensure all IFE’s are aware of products, policies & promotions of ADIB and keep on update them on changes
• Open business channels for IFE’s by visiting potential employers/high new worth customer and can be introduce to IFE’s.

Monthly Responsibilities:

• Motivate high achievers by recognize then in team meeting, also provide opportunity to other staff, to grab top position by creating healthy inter team competition
• Recognize staff training requirement while evaluating their monthly performance
• Arrange IFE training/coaching based on recognized area of weakness and maintain track, elevate SM if in case of hopeless
• Recommend disciplinary action for those shows no improvements
• Support SM on Al Khair STL/Settlement/Clearance/STL, based on calls
• Visit 2 ministries/Departments/Listed companies and provide report to Business visit Report to SM.

Annual Responsibilities:

Conduct annual appraisal and recommend staff recognition

Specialist Skills / Technical Knowledge Required for this role:

Familiarity with Core Banking and Application sourcing systems

Outlook/Email/HR system exposure

Previous experience:

4+ years of Banking experience. Preferable to have minimum 2 years at supervisory/team leading role (exception if proven consistent top performance)