Branch Sales Executive - East Coast Area Outsource Role HV

ADIB - Abu Dhabi Islamic Bank; Abu Dhabi; Sur place; AED 60 000 - 90 000; Plein temps

Résumé du poste

ADIB - Abu Dhabi Islamic Bank is seeking a Branch Sales Executive in the East Coast region (Fujairah/Ras Al-Khaimah). The role focuses on sourcing Personal Finance applications locally, including auto, cards and takaful products, while maintaining relationships with clients and ensuring compliance with ADIB policies.

Responsibilities include preparing DSRs, visiting potential clients, executing contracts, and cross-selling banking products, all while adhering to official timings and data

Qualifications

• Broad knowledge of ADIB PF and other RBG products and services.
• Fair knowledge of service standards, sales skills and computer literacy.
• Good knowledge of UAE banking practices, regulations and risks.
• Thorough knowledge of all regulations issued by the Central Bank of UAE.
• General awareness of competitors in the local market.

Responsabilités

• Source New to Bank Personal Finance, Cards, Auto & Takaful to target segments and hit targets.
• Prepare and maintain DSR for visited customers and company visits.
• Build and maintain relationships with business entities and individuals contacted.
• Visit potential companies and finalize deals within policy timelines.
• Maintain up-to-date product knowledge and apply it during interactions.
• Deliver timely, prompt service to customers.
• Adhere to office timings, confidentiality, and presentability.
• Submit DSR to Branch Manager daily with complete details.
• Escalate non-compliance promptly to supervisor.

Connaissances

PF product knowledge and RBG

Sales skills

Customer relationship

UAE banking regulations

Computer literacy

Description du poste

Job Description:

Role: BRANCH SALES EXECUTIVE

Location: East Coast (Fujairah /RasAl-Khaimah)

Role Purpose:

To source Personal Finance Application from the local market and sourcing of business should be within ADIB permitted policy and procedure.

Key Accountabilities of the role

Main Responsibilities

• To source New to Bank Personal Finance, Covered Cards, Auto & Takaful products to the specified target segment and achieve or exceed the assigned target.
• To prepare & maintain DSR (Daily Sales Report) for the entire visited customers & company visits.
• Create and maintain good relationship with all the business entities / individuals where the business sourced.
• To visit potential companies / institutions, to finalize business deals within the targeted turnaround time based on ADIB policy & procedure and give feedback to RSS.
• Full awareness on product knowledge and implementing them at all times.
• Deliver a timely prompt service to the Customers.
• Adhere with stipulated office timing, follow strictly, secrecy norms, maintain data confidentiality & be presentable.
• DSR should be submitted to the respective Branch Manager by end of day with complete details.
• The above will be observed and non-compliance will be escalated.

Regular / Occasional Responsibilities

• Prepare and review Standard Credit Application and ensure all information provided are accurate and ensure authenticity of the critical documents (i.e. Cheque, Copies of: Bank Statement, Passport, Emirates ID, Salary certificate etc.) prior sending to PU for processing.
• To ensure that all applications submitted are error free and rectify the error in case of any.
• Follow the approval process and elevate the delay to BM/OSM, if any.
• Execute Murabaha contract with the customer representing ADIB, and prepare the file as per the check list, forward card allocation for card issuance through the coordinators within 24 hours of completing signing formalities with customer.
• Check the Finance disbursement and notify the BM/OSM in case of delay.
• To maintain a good rapport with Inter-department / peers by ensuring a smooth flow of business.
• To participate in activities assigned by your BM/OSM /line manager during promotions.
• Initiate cross-sell other banking products on best efforts basis (when required).
• Escalate customer complaints to the supervisor level immediately, if any.

Specialist Skills / Technical Knowledge Required for this role:

• Broad knowledge of ADIB’s PF and other RBG products & services.
• Fair knowledge of service standards, Sales skills and Computer skills.
• Good Knowledge of UAE banking practices, regulations & risks.
• Thorough Knowledge of all the Regulations issued by Central Bank of UAE
• General awareness of competitors in the local market.

Requirements: