Branch Sales Executive - East Coast Area (Outsource Role)HV

ADIB - Abu Dhabi Islamic Bank; Ras Al Khaimah; In loco; AED 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

ADIB - Abu Dhabi Islamic Bank seeks a Branch Sales Executive for the East Coast region (Fujairah / Ras Al-Khaimah). You will source Personal Finance applications from the local market, visit companies, and strive to achieve targets while upholding ADIB policies.

Role requires PF and RBG product knowledge, strong sales skills, and compliance with UAE banking regulations. You will maintain a DSR, build relationships, and support cross-selling of banking products.

Competenze

• Knowledge of ADIB PF and other products and services.
• Fair knowledge of service standards and sales skills.
• Good knowledge of UAE banking practices, regulations and risks.
• Thorough knowledge of Central Bank of UAE regulations.
• General awareness of competitors in the local market.

Mansioni

• Source New to Bank Personal Finance, cards, auto & takaful products to target segments and meet targets.
• Prepare and maintain DSR (Daily Sales Report) for visited customers and company visits.
• Build and maintain relationships with business entities and individuals where business is sourced.
• Visit potential companies to finalize deals within ADIB policy and provide feedback to RSS.
• Maintain product knowledge and apply it in daily activities.
• Deliver timely, prompt service to customers and adhere to office timing.
• Submit DSR to Branch Manager by end of day with details.
• Escalate non-compliance and keep colleagues informed.
• Prepare and review Standard Credit Applications ensuring information accuracy.
• Ensure applications submitted are error-free and rectify errors.
• Follow the approval process and accelerate delays when needed.
• Execute Murabaha contracts and coordinate card issuance within 24 hours after signing.
• Monitor disbursement and notify delays to BM/OSM.
• Maintain rapport with inter-department/peers for smooth workflow.
• Participate in promotions and activities from BM/OSM/line manager.
• Initiate cross-sell of other banking products on best efforts.
• Escalate customer complaints to supervisor when needed.

Conoscenze

Sales skills

Customer relationship

Computer skills

Banking knowledge

Regulatory knowledge

Competitive awareness

Descrizione del lavoro

BRANCH SALES EXECUTIVE

Location: East Coast(Fujairah /RasAl-Khaimah)

Role Purpose

To source Personal Finance Application from the local market and sourcing of business should be within ADIB permitted policy and procedure.

Key Accountabilities of the role

Main Responsibilities

• To source New to Bank Personal Finance, Covered Cards, Auto & Takaful products to the specified target segment and achieve or exceed the assigned target.
• To prepare & maintain DSR (Daily Sales Report) for the entire visited customers & company visits.
• Create and maintain good relationship with all the business entities / individuals where the business sourced.
• To visit potential companies / institutions, to finalize business deals within the targeted turnaround time based on ADIB policy & procedure and give feedback to RSS.
• Full awareness on product knowledge and implementing them at all times.
• Deliver a timely prompt service to the Customers.
• Adhere with stipulated office timing, follow strictly, secrecy norms, maintain data confidentiality & be presentable.
• DSR should be submitted to the respective Branch Manager by end of day with complete details.
• The above will be observed and non-compliance will be escalated.

Regular / OccasionalResponsibilities

• Prepare and review Standard Credit Application and ensure all information provided are accurate and ensure authenticity of the critical documents (i.e. Cheque, Copies of: Bank Statement, Passport, Emirates ID, Salary certificate etc.) prior sending to PU for processing.
• To ensure that all applications submitted are error free and rectify the error in case of any.
• Follow the approval process and accelerate the delay to BM/OSM, if any.
• Execute Murabaha contract with the customer representing ADIB, and prepare the file as per the check list, forward card allocation for card issuance through the coordinators within 24 hours of completing signing formalities with customer.
• Check the Finance disbursement and notify the BM/OSM in case of delay.
• To maintain a good rapport with Inter-department / peers by ensuring a smooth flow of business.
• To participate in activities assigned by your BM/OSM /line manager during promotions.
• Initiate cross-sell other banking products on best efforts basis (when required).
• Escalate customer complaints to the supervisor level immediately, if any.

Specialist Skills / Technical Knowledge Required for this role

• Broad knowledge of ADIB's PF and other RBG products & services.
• Fair knowledge of service standards, Sales skills and Computer skills.
• Good Knowledge of UAE banking practices, regulations & risks.
• Thorough Knowledge of all the Regulations issued by Central Bank of UAE
• General awareness of competitors in the local market.