RB-Marina Mall Branch - Branch Sales Executive (Outsource)HV

Abu Dhabi Islamic Bank; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Abu Dhabi Islamic Bank in Abu Dhabi is seeking a Branch Sales Executive to source Personal Finance applications from the local market, drive new business within ADIB policy, and maintain strong client relationships. You will manage daily sales reporting and ensure timely service and confidentiality.

Responsibilities include visiting potential clients, finalizing deals, handling credit documentation, and executing Murabaha contracts with prompt card issuance.

Qualifications

• Broad knowledge of ADIB PF and other banking products and services.
• Fair knowledge of service standards and sales skills.
• Good knowledge of UAE banking practices, regulations and risks.
• Thorough knowledge of Central Bank of UAE regulations.
• General awareness of competitors in the local market.

Responsibilities

• Source New to Bank Personal Finance products to target segments and meet targets.
• Prepare and maintain Daily Sales Reports for all visits and company interactions.
• Create and maintain good relationships with business entities and individuals where business is sourced.
• Visit potential companies/institutions to finalize deals within policy timelines and provide feedback.
• Deliver timely, prompt service to customers and ensure data confidentiality.
• Adhere to office timing, secrecy norms, and presentable appearance.
• Submit DSR to Branch Manager by day end with complete details.
• Follow established approval processes and escalate delays when needed.
• Execute Murabaha contracts, forward card allocation, and coordinate processing within 24 hours of signing.
• Monitor disbursement and notify responsible parties in case of delays.
• Maintain rapport with inter-department peers and participate in promotions.
• Initiate cross-sell of other banking products when required.
• Escalate customer complaints to supervisor if any.

Skills

PF product knowledge

Sales skills

Computer skills

Banking regulations knowledge

Competitor awareness

Job description

Job description

Role: BRANCH SALES EXECUTIVE

Location: Abu Dhabi

Role Purpose: To source Personal Finance Application from the local market and sourcing of business should be within ADIB permitted policy and procedure.

Key Accountabilities of the role

1. Main Responsibilities

• To source New to Bank Personal Finance product to the specified target segment and achieve or exceed the assigned target.

• To prepare & maintain DSR (Daily Sales Report) for the entire visited customers & company visits.

• Create and maintain good relationship with all the business entities / individuals where the business sourced.

• To visit potential companies / institutions, to finalize business deals within the targeted turnaround time based on ADIB policy & procedure and give feedback to RSS.

• Full awareness on product knowledge and implementing them at all times.

• Deliver a timely prompt service to the Customers.

• Adhere with stipulated office timing, follow strictly, secrecy norms, maintain data confidentiality & be presentable.

• DSR should be submitted to the respective Branch Manager by end of day with complete details

• The above will be observed and non-compliance will be escalated

1. Regular / Occasional Responsibilities

• Prepare and review Standard Credit Application and ensure all information provided are accurate and ensure authenticity of the critical documents (i.e. Cheque, Copies of: Bank Statement, Passport, Emirates ID, Salary certificate etc.) prior sending to PU for processing.

• To ensure that all applications submitted are error free and rectify the error in case of any

• Follow the approval process and escalatem the delay to BM/OSM, if any.

• Execute Murabaha contract with the customer representing ADIB, and prepare the file as per the check list, forward card allocation for card issuance through the coordinators within 24 hours of completing signing formalities with customer

• Check the PF disbursement and notify the BM/OSM in case of delay at Card center end.

• To maintain a good rapport with Inter-department / peers by ensuring a smooth flow of business.

• To participate in activities assigned by yourBM/OSM/line manager during promotions.

• Initiate cross-sell other banking products on best efforts basis (when required).

• Escalate customer complaints to the supervisor level immediately, if any.

Specialist Skills / Technical Knowledge Required for this role:

• Broad knowledge of ADIB’s PF and other RBG products & services.

• Fair knowledge of service standards, Sales skills and Computer skills.

• Good Knowledge of UAE banking practices, regulations & risks.

• Thorough Knowledge of all the Regulations issued by Central Bank of UAE

• General awareness of competitors in the local market.