Business Development Manager - FFD

TGC Middle East; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

TGC Middle East is actively seeking a Business Development Manager in Dubai to drive growth in the freight forwarding and logistics sector. You will acquire new customers, expand existing accounts, and meet sales and revenue targets.

The role demands strong customer relationships, negotiation, and market insight to win strategic business and ensure service excellence. In this position you will coordinate with internal teams to ensure timely shipments, monitor activity, and contribute to

Qualifications

• Drive business growth by acquiring new customers and expanding existing accounts.
• Achieve sales and revenue targets through proactive business development.
• Leverage knowledge of freight forwarding to tailor solutions for clients.

Responsibilities

• Analyse market trends to identify opportunities for customer acquisition and revenue growth.
• Identify, approach, qualify, and onboard new customers.
• Develop new business through client visits, calls, meetings and industry events.
• Build and grow a strong customer base while retaining existing accounts.
• Prepare monthly sales budgets and forecasts; contribute to annual planning.
• Negotiate terms, close deals, and achieve sales objectives.
• Coordinate with internal teams to ensure timely shipments and client requirements.
• Monitor sales activity and prepare weekly and monthly reports.
• Attend conferences and exhibitions to generate new business opportunities and strengthen market presence.

Skills

Business Development

Sales

Freight Forwarding

Customer Acquisition

Relationship Management

Sales Planning

Forecasting

Job description

We are hiring for our client, a well-established company operating in the freight forwarding and logistics industry, for the position of Business Development Manager. The Business Development Manager will be responsible for driving business growth, acquiring new customers, developing existing accounts, and achieving sales and revenue targets. The role requires a proactive professional with strong customer relationship, negotiation, and business development skills, preferably within the freight forwarding or logistics industry.

Key Responsibilities

• Analyse market trends and identify new business opportunities for customer acquisition and revenue growth.
• Identify, approach, qualify, and onboard new customers.
• Proactively develop new business through customer visits, calls, meetings, networking, and industry events.
• Build and maintain a strong customer base while retaining and growing existing accounts.
• Arrange meetings with prospective clients to understand their requirements, concerns, and business needs.
• Develop and maintain long-term relationships with customers and business partners.
• Prepare and achieve monthly sales budgets and targets.
• Prepare sales forecasts and contribute to annual business and revenue planning.
• Negotiate commercial terms, close business deals, and achieve assigned sales objectives.
• Liaise with internal departments to ensure smooth and timely execution of shipments and customer requirements.
• Monitor sales performance, outstanding payments, and account activities.
• Prepare and submit accurate weekly and monthly sales reports to the reporting manager.
• Handle customer complaints, provide appropriate solutions, and follow up to ensure timely resolution.
• Gather customer feedback and communicate relevant insights to internal teams.
• Identify operational issues and coordinate with relevant departments to implement corrective actions.
• Attend conferences, exhibitions, meetings, and industry events to generate new business opportunities and strengthen market presence.
• Conduct market analysis and contribute to sales and business development strategies.
• Collaborate with internal teams to achieve business, sales, and customer service objectives.
• Ensure adherence to applicable laws, regulations, company policies, and procedures.
• Perform other duties as assigned by management.

Key Skills

• Business Development & Sales
• Freight Forwarding
• Customer Acquisition & Relationship Management
• Sales Planning & Forecasting