Business Development Manager - Air & Ocean

CEVA Logistics; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

CEVA Logistics in Dubai seeks a Business Development Manager to identify and develop new business opportunities, expanding market presence and revenue through strategic partnerships. You will build strong client relationships and lead market research and sales strategies to achieve growth.

You will secure new accounts, manage portfolios, and collaborate across departments to quote, bid, and onboard new business, delivering value and driving profitability in a dynamic logistics environment.

Qualifications

• Bachelor’s degree in Business Administration or Sales and Marketing.
• 3-4 years’ experience in Logistics & Warehouse management.
• Strong communication and presentation skills required.

Responsibilities

• Secure new accounts and maintain existing portfolio to reach yearly gross margin objectives.
• Collaborate with all levels of the organization on key opportunities.
• Develop and own strategy and execution to achieve growth targets.
• Lead client visits and provide market expertise to stakeholders in Sea/Air freight.

Skills

Fluent English

Negotiation

Presentation skills

Customer-centric mindset

Target oriented

Business acumen

Account planning

Education

Bachelor’s degree in Business Administration or Sales and Marketing

3-4 years’ experience in Logistics & Warehouse management

Tools

MS Word

MS Excel

MS Outlook

Job description

The Business Development Manager is responsible for identifying, developing, and driving new business opportunities to support the company’s growth objectives. This role focuses on building and maintaining strong client relationships, expanding market presence, and ensuring revenue growth through strategic partnerships, market research, and effective sales strategies.

Responsibilities:

• Secure new accounts and maintain existing portfolio to reach yearly gross margin objectives.
• Collaborating with all levels of the organization on key opportunities
• Development and ownership of strategy and execution to achieve agreed growth targets
• Conduct client visits and support via provision of market expertise and knowledge Gathering and distribution of relevant market intelligence to key stakeholders within Sea/Air freight operations and sales organizations
• Targeting, hunting and finding valuable new prospects and customers
• Follow up the sales leads generated from the network
• Quoting new business opportunities and follow up
• Issue SOP and implement the onboarded business
• Preparing RFI and lead RFQ’s as bid owner
• Connecting and working across several departments: operations, sales, tender management, procurement, network agents and finance
• Follow up assigned account and update monthly/quarterly quotations and provide day to day commercial support
• Put all sales activities/visits in the CRM
• Follow up timely payments of the onboarded accounts
• Create loyalty and optimize the existing portfolio
• Acquire new customers through individual prospecting actions
• Promote the new commercial offers
• Answer to tenders in collaboration with the Direction and the purchasing service
• Advise customers on the transport offers according to their needs and offer the most adapted solution
• Transmit to the operational services the relevant business records specifying the arrangements with customers and specific operational procedure
• Exchange business information with the Ceva Logistics network abroad
• Transmit to the financial services the information required by the account opening Procedures
• Monitor the creditworthiness of customers / prospects in relation to financial services
• Draft commercial contracts according to the regulations, if necessary, in cooperation with the Legal Service
• Estimate the risks / losses from litigation in conjunction with the Financial & Legal Services
• Collect debts under the legislation
• Follow with the management the profitability of customer accounts
• Establish the annual budget exercise in consultation with their line manager
• Establish the business actions plan
• Analyze own individual performance with the hierarchy to reach the set targets.
• In charge of specific communication tasks (sponsoring, events…) and participate in business promotion operations.

Education and Experience:

• 3 - 4 years’ experience working in Logistics & Warehouse management in the freight-forwarding industry.
• Bachelor’s Degree in Business Administration or Sales and Marketing.

Specialist Knowledge & Skills

• Excellent Computer skills (particularly in MS Word, Excel, and Outlook)
• Fluent in English & excellent communication skills & presentation skills
• Strong Negotiation Skills and ability to build customer value prepositions
• Having commercial mindset, Customer centric mindset & target oriented
• Proficient in working with global and local leaders to develop short & long terms goals
• Strong team player and ability to work with all functional areas
• Ability to influence internal and external customers on issues impacting the business
• Strong business acumen and expert in consultative selling techniques and account planning skills
• Ability to achieve individual and organizational sales targets