Company Description
The Flag Store UAE is a specialist provider of custom flags, banners, textile printing, and visual branding solutions, serving businesses, organizations, events, and consumers across the UAE and the wider region.
Founded in 2022, the company provides tailored products for events, corporate branding, promotions, hospitality, exhibitions, sports, and brand visibility. We combine quality manufacturing, modern printing techniques, fast service, and attention to detail to deliver practical and visually impactful solutions for our clients.
The Flag Store UAE works closely with businesses, agencies, event companies, and organizations to provide reliable, on-brand products that support their marketing, communication, and promotional objectives.
Role Description
The Business Development & Sales Manager – B2B & B2C is a full-time, hybrid role based in Dubai, with flexibility for work-from-home when appropriate.
This is a hands-on, commercially focused sales role for an ambitious individual who enjoys creating business, approaching new customers, building relationships, and closing deals.
The primary responsibility will be to develop new B2B business and build a strong, sustainable sales pipeline, while also supporting B2C sales growth.
The successful candidate will proactively identify and approach potential customers across sectors including:
- Events & exhibitions
- Corporate companies
- Advertising & marketing agencies
- Hospitality, hotels & restaurants
- Real estate & construction
- Schools, universities & nurseries
- Sports clubs and organizations
- Government and other organizations
- Promotional and branding companies
Key Responsibilities
- Proactively identify and approach new potential customers and business opportunities.
- Build and manage a healthy pipeline of qualified B2B prospects.
- Conduct outbound sales through calls, email, Whats App, Linked In, networking, meetings, and face-to-face visits.
- Develop relationships with decision-makers, procurement teams, marketing teams, event organizers, agencies, and business owners.
- Present The Flag Store UAE’s products and solutions and identify opportunities for customized requirements.
- Prepare quotations, proposals, and commercial offers.
- Negotiate with customers and convert opportunities into profitable sales.
- Develop recurring business and long-term customer relationships rather than one-off transactions.
- Identify and develop strategic partnerships with agencies, event companies, marketing companies, and other potential trade partners.
- Follow up consistently on quotations and opportunities until closure.
- Work closely with production and design teams to ensure customer requirements are accurately translated into final deliverables.
- Monitor market activity, competitors, customer needs, and emerging business opportunities.
- Support B2C sales and inbound enquiries when required.
- Maintain accurate and up-to-date CRM records and sales pipelines.
- Provide regular sales forecasts, activity reports, and pipeline updates.
- Represent The Flag Store UAE at relevant exhibitions, networking events, industry meetings, and client meetings.
- Contribute to the development of sales strategies, pricing approaches, customer segments, and revenue targets.
What We Are Looking For
We are looking for a hunter, not an order taker.
The ideal candidate is someone who is comfortable picking up the phone, approaching companies, arranging meetings, visiting customers, following up repeatedly, and turning prospects into paying customers.
- Commercially driven, ambitious, and target-oriented.
- Confident in approaching new customers and creating opportunities from scratch.
- Persistent and strong in follow-up and negotiation.
- Comfortable dealing with business owners, senior managers, procurement, marketing, and event professionals.
- Able to work independently and manage your own pipeline.
- Highly organized with strong CRM and pipeline-management discipline.
- Energetic, proactive, and motivated by achieving measurable results.
- Comfortable working in a fast-growing entrepreneurial environment where initiative is highly valued.
Qualifications & Experience
- Proven experience in B2B sales, business development, or account management.
- Demonstrated ability to generate new business and consistently achieve sales targets.
- Experience in printing, signage, advertising, events, exhibitions, promotional products, corporate branding, hospitality, or related industries is highly advantageous.
- Strong lead-generation, prospecting, negotiation, presentation, and closing skills.
- Excellent written and verbal English communication skills.
- Knowledge of the UAE business market and established business networks is an advantage.
- Experience using CRM systems and basic proficiency in Microsoft Office or equivalent tools.
- Bachelor’s degree in Business, Marketing, or a related field is preferred, but proven commercial experience will be considered.
- Valid UAE driving license is required.
- Must be legally eligible to work in the UAE.
Compensation & Benefits
- Competitive fixed monthly salary based on experience and suitability for the role.
- Performance-based commission linked to sales performance and business development results.
- Fuel/transport allowance to support customer visits and business development activities.
- Additional performance incentives may be offered for achieving or exceeding agreed sales targets.
- Opportunity for career growth and increased earning potential based on performance.
Performance & Growth
This role offers significant opportunity for growth for the right individual. Success will be measured by new customers acquired, sales generated, gross profit, pipeline development, recurring business, and achievement of agreed targets.
The successful candidate will have the opportunity to play a key role in expanding The Flag Store UAE’s B2B business and developing new markets and customer segments.