Business Analyst - Digital Banking

TalentRecruit Software Private Limited; Dubai; On-site; AED 140,000 - 240,000; Full time

Job summary

TalentRecruit Software Private Limited seeks an experienced Business Analyst to support Digital Banking initiatives, gathering requirements, mapping processes, and delivering BRD/FSD and user stories to enable customer-focused solutions.

The role requires 5+ years in business analysis, preferably in banking or financial services, with strong communication and stakeholder management skills and experience in Agile or Waterfall environments.

Qualifications

• Bachelor's degree in Business, IT, Finance, or a related field.
• 5+ years of Business Analysis experience, preferably in banking/FS.
• Strong knowledge of Digital Banking products and channels.
• Experience in Agile and/or Waterfall delivery.
• Excellent analytical, documentation, stakeholder management, and communication skills.

Responsibilities

• Elicit, analyze, and document business, functional, and system requirements.
• Work with stakeholders, product owners and tech teams to define solution requirements.
• Conduct gap analysis, process mapping and business process re-engineering.
• Prepare BRD, FSD, user stories and process flows.
• Support UAT planning, test case review and defect resolution.
• Ensure alignment of digital banking solutions with objectives and regulatory requirements.
• Facilitate workshops and stakeholder meetings to gather and validate requirements.

Skills

Business Analysis

Requirements Elicitation

Stakeholder Management

Documentation

Education

Bachelor's degree in Business/IT/Finance

Job description

Job Location Dubai (Work From Office)

Job Type Contract

Job Description

Role Purpose

We are seeking an experienced Business Analyst to support Digital Banking initiatives, with a strong preference for candidates from the banking and financial services sector. The role involves gathering business requirements, analyzing processes, and collaborating with business and technology teams to deliver digital banking solutions that enhance customer experience and operational efficiency.

Key Responsibilities

• Elicit, analyze, and document business, functional, and system requirements.
• Work closely with business stakeholders, product owners, and technology teams to define solution requirements.
• Conduct gap analysis, process mapping, and business process re-engineering.
• Prepare Business Requirement Documents (BRD), Functional Specification Documents (FSD), user stories, and process flows.
• Support UAT planning, test case review, and defect resolution.
• Ensure alignment of digital banking solutions with business objectives and regulatory requirements.
• Facilitate workshops and stakeholder meetings to gather and validate requirements.

Qualifications & Experience

• Bachelor's degree in Business, Information Technology, Finance, or a related field.
• Minimum 5+ years of Business Analysis experience, preferably within banking or financial services.
• Strong understanding of Digital Banking products and channels (Retail, Corporate, Mobile Banking, Internet Banking, Payments, etc.).
• Experience working in Agile and/or Waterfall delivery environments.
• Excellent analytical, documentation, stakeholder management, and communication skills.

Preferred Experience

• Previous experience in digital transformation or digital banking initiatives.
• Knowledge of banking processes, customer journeys, and regulatory requirements.
• Relevant certifications such as CBAP, PMI-PBA, or Agile certifications would be an advantage.