Business Analyst: Change & Adoption Specialist

Wipro; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Wipro is seeking a Business Analyst to translate business change impacts into actionable requirements and support adoption in our Dubai operations. You will capture and document requirements, analyze current and future processes, and ensure alignment with the target operating model.

Responsibilities include documenting user journeys, supporting testing activities (UAT and SIT), and facilitating stakeholder communication.

Qualifications

• Capture and document business change requirements across impacted channels
• Analyze current vs future state processes to identify gaps
• Support stakeholder engagement to explain changes to business teams
• Document user journeys ensuring smooth integration with the new platform
• Assist testing with UAT and SIT to validate workflows and scenarios
• Familiarity with Confluence and JIRA
• Bachelor’s degree in an IT-related discipline
• CBAP certification from a recognised body

Responsibilities

• Translate business changes into actionable requirements for the new platform
• Support adoption and readiness activities across affected teams
• Collaborate with IT and business to ensure alignment with operating model

Skills

Requirements gathering

Process analysis

Stakeholder engagement

User journeys

Education

Bachelor's degree in IT-related discipline

CBAP certification

Tools

Confluence

JIRA

Job description

Wipro is seeking a Business Analyst to translate business change impacts into actionable requirements and support adoption in our Dubai operations. You will capture and document requirements, analyze current and future processes, and ensure alignment with the target operating model.

Responsibilities include documenting user journeys, supporting testing activities (UAT and SIT), and facilitating stakeholder communication.