Bus Service Contract Performance Analyst

AlFuttaim; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Al-Futtaim Automotive in Dubai seeks an experienced Service Contract Controller to optimize profitability and operational performance of service contracts within FAMCO's Bus Division. You will manage contract data, prepare management reports, and coordinate with workshop, sales and customers to ensure contractual requirements are met efficiently.

Required 3+ years in service contract management in automotive settings; strong analytical and reporting capabilities; UAE driving license preferred.

Qualifications

• Minimum 3 years of experience in service contract management within an automotive dealership.
• Experience collecting and analyzing operational and commercial information.
• Proficiency in preparing reports for management and stakeholders.

Responsibilities

• Support the administration and monitoring of service contracts within FAMCO's Bus Division.
• Collect service contract information from ERP and other sources.
• Maintain accuracy for contract monitoring, analysis, and reporting.
• Identify operational or commercial concerns impacting profitability.
• Coordinate with workshop, sales and management to fulfill contract requirements.
• Provide analytical insights to improve profitability and communicate findings clearly.

Skills

Analytical thinking

Problem solving

ERP systems

Microsoft Excel

Communication skills

Arabic language advantage

Education

Diploma in Mechanical or Automotive Engineering

Bachelor's degree in engineering

Tools

ERP systems

Microsoft Office

Job description

Al-Futtaim Automotive in Dubai seeks an experienced Service Contract Controller to optimize profitability and operational performance of service contracts within FAMCO's Bus Division. You will manage contract data, prepare management reports, and coordinate with workshop, sales and customers to ensure contractual requirements are met efficiently.

Required 3+ years in service contract management in automotive settings; strong analytical and reporting capabilities; UAE driving license preferred.