Brand Specialist - Quick Commerce

Amazon UAE; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Amazon UAE is hiring a Brand Specialist in Dubai to manage end-to-end relationships with strategic brands operating on Amazon Now. You will coordinate with Operations and other internal teams to resolve supply issues, enhance product availability, and support launches.

The role requires strong ownership, analytical capability, and the ability to respond quickly to operational challenges across multiple fulfilment centers, with a focus on driving traffic, conversion, and joint business plans.

Qualifications

• Bachelor's degree required.
• English at C1 level or above.
• 2 years in account management, project or program management, or buying.
• Experience working in a cross-functional or client-facing environment.

Responsibilities

• Own end-to-end relationships with assigned brands.
• Coordinate with Operations to resolve live supply issues.
• Develop and deliver joint business plans covering selection, availability, traffic, and conversion.
• Collaborate with internal teams on commercial priorities, operational goals, and event execution.
• Regularly review vendor and business performance metrics.
• Identify performance gaps and drive actions that improve the Vendor Services experience.

Skills

English C1

Vendor management

Analytical mindset

Education

Bachelor's degree

Tools

SQL

Job description

Role: Brand Specialist Location: Dubai, UAE Industry: Internet Function: Account Management-Non-Commissioned Experience: 2 years of account management, project or program management, or buying experience Job Type: Full Time

Amazon is hiring a Brand Specialist in Dubai, UAE to join the Amazon Vendor Services team and manage end-to-end relationships with strategic brands operating on Amazon Now, its quick commerce channel. The role combines vendor management, commercial analysis, supply coordination, merchandising, and real-time operational problem-solving in a fast-paced e-commerce environment. As the primary contact for assigned vendors, the Brand Specialist will coordinate closely with Operations and other internal teams to resolve supply and receiving issues, improve product availability, support new launches, increase traffic and conversion, and deliver joint business plans. The position requires strong ownership, analytical capability, and the ability to respond quickly when operational issues affect multiple fulfilment centers.

Job Details Country: UAE City: Dubai Industry: Internet Function: Account Management-Non-Commissioned Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full Time Work Arrangement: On-site

Key Responsibilities

• Own end-to-end relationships with assigned vendors as their primary point of contact.
• Coordinate with Operations teams to resolve live supply and receiving issues within tight timelines.
• Develop and deliver joint business plans covering selection, availability, traffic, and conversion.
• Work with internal teams on commercial priorities, operational goals, and event execution.
• Regularly review vendor and business performance metrics.
• Identify performance gaps and drive actions that improve the Amazon Vendor Services experience.
• Track progress against agreed targets and follow issues through to resolution.
• Contribute to the continued development and improvement of Amazon Vendor Services across MENA.

Commercial and Brand Development

The Brand Specialist will use financial analysis and performance data to identify opportunities for assigned brands. This includes supporting business planning, assessing commercial performance, and translating analytical findings into practical actions. The role covers several areas of brand growth, including:

• Business Advice - Conduct financial analysis and identify commercial opportunities.
• Selection - Support new product launches and improve product discoverability.
• Availability - Address supply chain issues and improve operational availability.
• Traffic - Support marketing and merchandising campaigns.
• Conversion - Coordinate promotions and identify opportunities to improve the customer journey.

Quick Commerce Operations

Amazon Now operates at a rapid daily pace, with vendors supplying multiple fulfilment centers and operational issues requiring timely resolution. The Brand Specialist will work between vendors and internal operations teams to maintain supply continuity and address receiving or availability problems as they occur. Success requires comfort with ambiguity, disciplined follow-through, and the ability to manage commercial priorities alongside immediate operational requirements.

Basic Qualifications

• Bachelor 's degree.
• English proficiency at C1 level or above across speaking, writing, and reading.
• Experience using SQL or other analytical tools for data analysis.
• 2 years of experience in account management, project management, program management, or buying.
• Experience working in a cross-functional or client-facing environment.

Preferred Qualifications

• Experience in process improvement.
• Experience managing large amounts of data.

What You Bring

• Ability to operate effectively in a fast-paced environment with daily operational demands.
• Strong cross-functional communication skills.
• Ownership mindset with consistent follow-through.
• Analytical and action-oriented approach to problem-solving.
• Ability to coordinate multiple stakeholders and resolve issues quickly.
• Background in FMCG, fresh products, grocery, or quick commerce is a strong advantage.

About the Company

Amazon operates technology, e-commerce, logistics, and customer-focused businesses across global markets. This Dubai position is within the Amazon Vendor Services team supporting Amazon Now, with the source vacancy identifying Amazon Middle East and North Africa FZ-LLC as the employing company.