Boutique Store Manager - Growth, Ops & Team Leadership

Van Cleef & Arpels; United Arab Emirates; On-site; AED 180,000 - 300,000; Full time

Job summary

Van Cleef & Arpels in the United Arab Emirates is seeking a high-impact store leader to oversee merchandising, financial management, and overall operations for a flagship location. You will supervise a diverse sales team, optimize front/back end processes, and drive performance through coaching and development programs.

The role requires a Master’s degree or equivalent, extensive experience in store operations, and a track record of meeting sales targets.

Qualifications

• Master's Degree or equivalent level and substantial general work experience are required.
• Experience planning and managing resources to deliver objectives as directed by senior managers.
• Proven track record in store operations and driving sales performance.

Responsibilities

• Oversee merchandising, financial management, and overall store performance to hit sales goals.
• Manage day-to-day operations for a large store with diverse product lines.
• Identify development needs and implement training to build capabilities.
• Provide coaching to enhance performance and potential across the team.
• Develop and communicate steps to resolve common customer issues.
• Create long-term schedules to meet business targets and coordinate across teams.
• Report on a large, diverse team’s performance and set clear objectives.
• Explain strategy and business plan to the team, aligning with company values.
• Configure product/service solutions and negotiate terms within rules.
• Prepare budget plans with guidance from senior colleagues.
• Define order processing to optimize customer experience.
• Set objectives for sales calls and tailor presentations to customer needs.
• Identify opportunities to grow customer accounts with additional products.
• Develop relationship plans for complex accounts with key decision-makers.
• Monitor health and safety KPIs and enforce policies.

Skills

Merchandising

Financial management

Team supervision

Budgeting

Coaching

Relationship management

HSE awareness

Education

Master's Degree or equivalent

Job description

Van Cleef & Arpels in the United Arab Emirates is seeking a high-impact store leader to oversee merchandising, financial management, and overall operations for a flagship location. You will supervise a diverse sales team, optimize front/back end processes, and drive performance through coaching and development programs.

The role requires a Master’s degree or equivalent, extensive experience in store operations, and a track record of meeting sales targets.