Boutique Guest Concierge: Elevate Stays with Service

Bulgari Hotels and Resorts; Abu Dhabi; On-site; AED 42,000 - 66,000; Full time

Job summary

Bulgari Hotels & Resorts in Abu Dhabi seeks a Guest Services Associate to respond to guest requests, arrange services, and provide information about the property and local attractions. You will greet guests, coordinate with departments, and ensure a seamless experience in a luxurious environment.

The role requires clear, professional communication, adherence to company policies, and a strong commitment to guest satisfaction.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Respond to guest requests for special arrangements or services and coordinate with relevant departments.
• Answer, record, and process all guest calls, messages, requests, questions or concerns in a timely manner.
• Monitor club lounge for seating, service, safety and guest well‑being; report accidents or unsafe conditions to manager.
• Stand, sit, or walk for extended periods and maintain professional appearance and confidentiality.

Education

High school diploma or G.E.D. equivalent

Job description

Bulgari Hotels & Resorts in Abu Dhabi seeks a Guest Services Associate to respond to guest requests, arrange services, and provide information about the property and local attractions. You will greet guests, coordinate with departments, and ensure a seamless experience in a luxurious environment.

The role requires clear, professional communication, adherence to company policies, and a strong commitment to guest satisfaction.