Concierge: Personal Guest Services & Local Guide

Bulgari Hotels and Resorts; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Bulgari Hotels and Resorts is seeking a guest services professional to respond to guest requests, coordinate arrangements, and provide information about the property and surrounding area. The role emphasizes attentiveness, clear communication, and teamwork to ensure guest satisfaction.

The position requires a high school diploma or GED and offers opportunities to engage with luxury guests in a premium environment at Bulgari Hotels & Resorts in Abu Dhabi.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns.
• Develop and maintain positive working relationships with others to support team goals.
• Stand, sit, or walk for an extended period of time during shifts.

Education

High school diploma or G.E.D. equivalent

Job description

Bulgari Hotels and Resorts is seeking a guest services professional to respond to guest requests, coordinate arrangements, and provide information about the property and surrounding area. The role emphasizes attentiveness, clear communication, and teamwork to ensure guest satisfaction.

The position requires a high school diploma or GED and offers opportunities to engage with luxury guests in a premium environment at Bulgari Hotels & Resorts in Abu Dhabi.