Bilingual UX Writer for Arabic Banking

Globant; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Globant is seeking an experienced UX Writer Content Designer with deep retail banking expertise in the UAE to shape end-to-end digital experiences across mobile and online banking platforms.

You will own the language of everyday banking moments—from onboarding to payments, loans and customer support—working within cross-functional squads to craft clear, compliant, and intuitive microcopy that drives product adoption and reduces friction.

Qualifications

• 5 years of experience in UX writing, content design or product content strategy.
• 3 years of experience in financial services retail banking in the UAE/GCC market.
• Deep understanding of regional retail banking products (CASA, Cards, Loans, Payments, Remittances) and Islamic banking equivalents.
• Solid understanding of UAE regulatory landscape including UAE PASS, Emirates ID onboarding flows and Central Bank guidelines.
• Hands-on experience with Figma, Jira and Confluence; strong portfolio showing end-to-end UX writing with measurable outcomes.
• Excellent written and spoken English with strong attention to detail.

Responsibilities

• User Journey & Product Microcopy across banking journeys.
• Write and refine UI copy for onboarding, accounts, cards, payments, loans, and remittances.
• Craft CTAs, labels, guidance, and notifications to drive conversions and reduce friction.
• Translate complex banking jargon into clear, transparent language.
• Develop and maintain voice, tone guidelines and bilingual glossaries within the design system.
• Collaborate with Arabic localization teams to match English/Arabic tone and RTL quality.

Skills

UX writing

Content design

Product content strategy

Tools

Figma

Jira

Confluence

Job description

Globant is seeking an experienced UX Writer Content Designer with deep retail banking expertise in the UAE to shape end-to-end digital experiences across mobile and online banking platforms.

You will own the language of everyday banking moments—from onboarding to payments, loans and customer support—working within cross-functional squads to craft clear, compliant, and intuitive microcopy that drives product adoption and reduces friction.