Bilingual Payment Operations Specialist (English/Chinese)

TAQAR CONSULTING CO. L.L.C; Dubai; Sur place; AED 84 000 - 109 000; Plein temps

Avantages offerts par ce poste

Annual performance bonus

Résumé du poste

TAQAR CONSULTING CO. L.L.C is seeking a Payment Operations Specialist to monitor daily payment channels, ensure transaction stability, and optimize performance in Downtown Dubai. You will manage deposits and withdrawals, resolve issues, and coordinate with third-party providers.

The role requires a bachelor’s degree, fluency in English and Chinese, 2–3 years in payment operations, strong numerical and analytical skills, and proficiency with Excel. Fresh graduates with potential may be considered.

Qualifications

• Bachelor's degree or above, preferably in Finance, Accounting, or a related field.
• Fluency in English and Chinese is mandatory.
• Open to candidates of all nationalities; Chinese-speaking candidates are preferred.
• 2–3 years of experience in payment operations, financial services, fintech, or the internet industry is preferred.

Responsabilités

• Monitor and manage daily payment channel operations, ensuring high transaction success rates and system stability.
• Track deposit and withdrawal transactions, identify irregularities, and resolve transaction-related issues promptly.
• Handle user payment inquiries, failed transactions, and exceptional orders to improve the overall payment experience.
• Assist in coordinating with and maintaining relationships with third-party payment service providers.
• Prepare regular operational reports, analyze transaction data, and support payment performance optimization.
• Ensure daily payment operations comply with internal risk management policies and regulatory requirements.

Connaissances

Bilingual English/Chinese

Analytical thinking

Communication

Formation

Bachelor's degree

Outils

Microsoft Excel

Description du poste

TAQAR CONSULTING CO. L.L.C is seeking a Payment Operations Specialist to monitor daily payment channels, ensure transaction stability, and optimize performance in Downtown Dubai. You will manage deposits and withdrawals, resolve issues, and coordinate with third-party providers.

The role requires a bachelor’s degree, fluency in English and Chinese, 2–3 years in payment operations, strong numerical and analytical skills, and proficiency with Excel. Fresh graduates with potential may be considered.