Front Office Receptionist (Emirati Talent)

AccorHotels Middle East; Abu Dhabi; On-site; AED 50,000 - 84,000; Full time

Benefits offered by this job

Discounted hotel rates

Learning & development programs

Career growth opportunities

Planet 21 CSR engagement

Job summary

AccorHotels Middle East seeks a professional Front Office Receptionist for Rixos Premium Saadiyat Island in Abu Dhabi, UAE. You will welcome visitors, handle calls in Russian and English, manage calendars, and support daily operations in a luxury setting.

The role requires excellent communication, MS Office proficiency, and a customer‑oriented mindset within a multicultural environment. A high school diploma is required; hospitality/business degree is preferred.

Qualifications

• Fluency in English and Russian (written and spoken) is essential.

Responsibilities

• Greet and direct visitors with a warm, professional welcome.
• Answer and manage calls, emails, and communications in Russian and English.
• Schedule appointments and maintain calendars for executives and meeting rooms.
• Handle data entry, filing, and document preparation.
• Coordinate travel arrangements and process expense reports when required.
• Manage mail and packages and maintain a tidy reception area.
• Assist with various office management tasks for smooth daily operations.
• Collaborate with other departments to improve efficiency.
• Adhere to security protocols and maintain visitor logs.

Skills

English-Russian fluency

Excellent communication

Microsoft Office

Organizational skills

Customer service

Multicultural experience

Confidentiality

Teamwork

Education

High School Diploma

Bachelor's degree in Hospitality/Business (preferred)

Tools

Microsoft Office Suite

Job description

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Job Description

We are seeking a professional and organized Front Office Receptionist to join our team in Abu Dhabi, United Arab Emirates. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees.

• Greet and direct visitors, ensuring a warm and professional welcome
• Answer and manage incoming phone calls, emails, and other communications in both Russian and English
• Schedule appointments and maintain calendars for executives and meeting rooms
• Handle administrative tasks such as data entry, filing, and document preparation
• Coordinate travel arrangements and process expense reports when required
• Manage incoming and outgoing mail and packages
• Maintain a clean and organized reception area
• Assist with various office management tasks to ensure smooth daily operations
• Collaborate with other departments to support overall organizational efficiency
• Adhere to security protocols and maintain visitor logs

Qualifications

• Fluency in English and Russian language(both written and spoken) is essential - Additional languages is a plus
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational and multitasking abilities
• Customer service orientation with a professional and friendly demeanor
• Previous experience as a receptionist or in a similar front office role
• Experience working in a multicultural environment
• High school diploma or equivalent (required)
• Bachelor's degree in Hospitality, Business Administration, or related field (preferred)
• Knowledge of hospitality industry practices (preferred)
• Ability to maintain confidentiality and handle sensitive information with discretion
• Flexibility to adapt to changing priorities and work in a fast-paced environment
• Attention to detail and ability to work independently as well as part of a team

Additional Information

Your team and working environment:

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor, we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding