Bilingual Call Center Agent (Arabic/English) – Immediate Start

TASC Outsourcing; Dubai; On-site; AED 51,000 - 61,000; Full time

Job summary

TASC Outsourcing in Dubai is seeking an Arabic-speaking Call Center Agent to manage inbound and outbound calls, respond to inquiries, and provide accurate product and service information. The role requires strong communication skills and a customer-first approach.

Fluency in Arabic and English is required. Immediate joining is preferred, with a target-driven environment and opportunities to grow within a dynamic BPO setting.

Qualifications

• Prior experience in call center and customer service.
• Fluency in Arabic and English required.
• Ability to handle high-volume calls and meet targets.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Provide accurate information about products and services.
• Identify customer needs and offer appropriate solutions.
• Make outbound calls to prospects and follow up on leads.
• Build positive relationships and ensure customer satisfaction.
• Handle complaints professionally and resolve issues promptly.
• Achieve daily, weekly and monthly call and performance targets.

Skills

Call center

Customer service

Arabic language

English language

CRM

MS Office

Tools

CRM

MS Office

Job description

TASC Outsourcing in Dubai is seeking an Arabic-speaking Call Center Agent to manage inbound and outbound calls, respond to inquiries, and provide accurate product and service information. The role requires strong communication skills and a customer-first approach.

Fluency in Arabic and English is required. Immediate joining is preferred, with a target-driven environment and opportunities to grow within a dynamic BPO setting.