Beneficiary Relations Manager - Banking (Abu Dhabi)

Sundus; Abu Dhabi; On-site; AED 180,000 - 260,000; Full time

Job summary

Sundus in Abu Dhabi seeks a seasoned Relationship Manager for a Banking outsourcing engagement (1 year, extendable). The role requires 5+ years of banking relationship experience, a Bachelor's degree, and fluency in Arabic and English.

You will manage day-to-day relationships with beneficiaries and guardians, document requests, coordinate with internal teams, and maintain accurate records to deliver high-quality service in a dynamic outsourcing setting.

Qualifications

• 5+ years of experience in banking or financial services.
• Bachelor's degree minimum.
• Arabic and English language proficiency.

Responsibilities

• Manage day-to-day relationships with beneficiaries and guardians.
• Receive, document, and follow up on beneficiary requests through approved systems.
• Coordinate with internal teams to ensure timely execution.
• Maintain accurate beneficiary records and ensure a high standard of service.

Skills

Relationship management

Client relations

Communication

Bilingual

Education

Bachelor's degree

Job description

Sundus in Abu Dhabi seeks a seasoned Relationship Manager for a Banking outsourcing engagement (1 year, extendable). The role requires 5+ years of banking relationship experience, a Bachelor's degree, and fluency in Arabic and English.

You will manage day-to-day relationships with beneficiaries and guardians, document requests, coordinate with internal teams, and maintain accurate records to deliver high-quality service in a dynamic outsourcing setting.