Beachfront Server — 5★ Guest Experience & Service

Fairmont Hotels & Resorts

Dubai

On-site

AED 33,000 - 51,000

Full time

7 days ago

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Job summary

We’re looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable experience.

You will respond to guest needs, maintain beach cleanliness, set up sunbeds and cabanas, and uphold the hotel’s service standards in a 4-5 star UAE property.

This role requires 1–3 years in a 4-5 star hotel, fluency in English, and current UAE residence with immediate availability.

Qualifications

1–3 years experience in 4-5 star hotel.
Must be fluent in English.
Currently in UAE and available to join immediately.
Work in 5* hotel or relevant experience is a must with in the industry.
Creative and passionate about food and customer service.

Responsibilities

To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction
Must comply with the grooming standards of the company
To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart
To make the seniors aware of all guest comments and guest complaints
To be thoroughly familiar with the service standards and procedures
To follow specified procedures to properly set up beach beds and cabanas stations.
To ensure cleanliness and maintenance of the beach areas
To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed
To fold pack the umbrellas in the evenings
To follow all policies and procedures of the hotel
To immediately report all suspicious occurrences and hazardous conditions
To maintain safety of work areas at all times
To attend all mandatory meetings as directed
To perform other tasks as required /directed

Skills

Hospitality experience

English fluency

Guest service

Dubai UAE resident

Job description

We’re looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable experience.

You will respond to guest needs, maintain beach cleanliness, set up sunbeds and cabanas, and uphold the hotel’s service standards in a 4-5 star UAE property.

This role requires 1–3 years in a 4-5 star hotel, fluency in English, and current UAE residence with immediate availability.

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