Beach Operations Lead | Guest Experience

Dubai Holding; United Arab Emirates; On-site; AED 89,000 - 167,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Collaborative work environment

Job summary

Dubai Holding Entertainment seeks an experienced Beach Operations Supervisor to oversee daily operations at our coastal venues in the UAE. You will lead frontline teams, ensure guest-facing areas are ready, and uphold high service standards.

Responsibilities include cash handling, inventory control, and ensuring safety and sanitation compliance while maintaining excellent guest experiences. Join a dynamic leisure group offering competitive benefits and growth opportunities.

Qualifications

• Strong customer service and guest handling skills.
• Experience supervising frontline operational teams.
• Knowledge of cash handling, rental operations, inventory control, and operational oversight.

Responsibilities

• Supervise daily beach operations and ensure all guest-facing areas are fully operational and ready before opening.
• Lead and allocate duties across frontline teams to maintain effective coverage and service delivery throughout the day.
• Welcome and assist guests while maintaining high standards of customer service and resolving guest concerns where possible.
• Monitor the availability, cleanliness, safety, and presentation of beach rentals and other guest-use assets.
• Oversee rental transactions, cash handling, billing, receipts, and reconciliation processes in line with established procedures.
• Coordinate inventory monitoring, stock counts, and replenishment of operational supplies and rental equipment.
• Conduct team briefings and ensure compliance with operational procedures, safety standards, sanitation requirements, and grooming standards.
• Maintain operational records, incident reports, shift handovers, and support continuous improvement of service standards.

Skills

Customer service

Leadership

Communication

Coordination

Problem-solving

Attention to detail

Education

High School diploma

Hospitality/Leisure related diploma

Tools

Microsoft Office

POS system

Job description

Dubai Holding Entertainment seeks an experienced Beach Operations Supervisor to oversee daily operations at our coastal venues in the UAE. You will lead frontline teams, ensure guest-facing areas are ready, and uphold high service standards.

Responsibilities include cash handling, inventory control, and ensuring safety and sanitation compliance while maintaining excellent guest experiences. Join a dynamic leisure group offering competitive benefits and growth opportunities.