Pool & Beach Attendant

Sofitel; Ras Al Khaimah; On-site; AED 28,000 - 47,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Sofitel Al Hamra Beach Resort in Ras Al-Khaimah, United Arab Emirates, is seeking a Pool & Beach Attendant to deliver warm, attentive service while maintaining the highest standards of cleanliness and safety across our pool and beach areas. This role focuses on guest comfort, safety, and seamless operation in a luxury resort environment.

You will greet guests, set up beds and towels, monitor facilities, and collaborate with teams to ensure memorable experiences for every guest.

Qualifications

• High School diploma or vocational hospitality training.
• 1–3 years experience as Pool & Beach Attendant or similar guest service role in 4–5 star hotel or resort.
• Knowledge of hospitality service standards and safety procedures.
• Excellent interpersonal and communication skills.
• Physical fitness for outdoor work; ability to stand and walk for long periods.
• Willing to work weekends, holidays, and shifts.
• Attention to detail and organizational skills.
• First Aid and CPR certification preferred.
• Multilingual abilities (Arabic and English advantageous).
• Experience in Middle Eastern hospitality settings preferred.

Responsibilities

• Greet guests professionally on arrival and departure.
• Respond promptly to guest requests with empathy.
• Set up beach beds, cabanas, sunbeds, umbrellas, towels.
• Maintain clean, safe, and organized pool/beach areas.
• Restock towels and amenities; manage inventory.
• Store umbrellas and equipment properly in evenings.
• Monitor safety and report hazards to management.
• Follow all policies and grooming standards; attend trainings.
• Assist other departments to ensure seamless operations.

Skills

Hospitality knowledge

Interpersonal communication

Physical fitness

Flexibility

Teamwork

Safety awareness

Multilingual Arabic/English

First Aid CPR (preferred)

Education

High School diploma or hospitality training

Job description

Job Description

We are seeking an enthusiastic and detail-oriented Pool & Beach Attendant to join our hospitality team in Ras Al-Khaimah, United Arab Emirates. In this customer-focused role, you will be responsible for creating a safe, clean, and welcoming environment for our guests while delivering exceptional service. As a Pool & Beach Attendant, you will be the friendly face of our resort, ensuring every guest enjoys a memorable experience while maintaining the highest standards of cleanliness, safety, and professionalism.

• Greet guests with a courteous and professional demeanor upon arrival and departure, creating a warm and inclusive atmosphere
• Respond promptly and professionally to all guest requests and needs, demonstrating empathy and commitment to customer satisfaction
• Set up and maintain beach beds, cabanas, sunbeds, umbrellas, and towel stations according to company specifications and procedures
• Ensure the pool and beach areas are consistently clean, organized, and well-maintained throughout the day
• Provide guests with clean towels and amenities as needed, maintaining inventory and restocking supplies efficiently
• Fold and pack umbrellas and equipment in the evenings, ensuring proper storage and organization
• Monitor and maintain safety standards in all work areas, immediately reporting any suspicious occurrences or hazardous conditions to management
• Comply with all company policies, procedures, and grooming standards at all times
• Attend all mandatory meetings and training sessions as directed by management
• Perform additional tasks and support other departments as required to ensure seamless operations

Company Description

Sofitel Al Hamra Beach Resort

Job Description

We are seeking an enthusiastic and detail-oriented Pool & Beach Attendant to join our hospitality team in Ras Al-Khaimah, United Arab Emirates. In this customer-focused role, you will be responsible for creating a safe, clean, and welcoming environment for our guests while delivering exceptional service. As a Pool & Beach Attendant, you will be the friendly face of our resort, ensuring every guest enjoys a memorable experience while maintaining the highest standards of cleanliness, safety, and professionalism.

• Greet guests with a courteous and professional demeanor upon arrival and departure, creating a warm and inclusive atmosphere
• Respond promptly and professionally to all guest requests and needs, demonstrating empathy and commitment to customer satisfaction
• Set up and maintain beach beds, cabanas, sunbeds, umbrellas, and towel stations according to company specifications and procedures
• Ensure the pool and beach areas are consistently clean, organized, and well-maintained throughout the day
• Provide guests with clean towels and amenities as needed, maintaining inventory and restocking supplies efficiently
• Fold and pack umbrellas and equipment in the evenings, ensuring proper storage and organization
• Monitor and maintain safety standards in all work areas, immediately reporting any suspicious occurrences or hazardous conditions to management
• Comply with all company policies, procedures, and grooming standards at all times
• Attend all mandatory meetings and training sessions as directed by management
• Perform additional tasks and support other departments as required to ensure seamless operations

Qualifications

• High School diploma or vocational hospitality training
• 1-3 years of experience working as a Pool & Beach Attendant or similar guest service role in a 4-5 star hotel or resort environment
• Strong knowledge of hospitality service standards, procedures, and best practices
• Excellent interpersonal and communication skills with the ability to interact professionally with diverse guests
• Physical fitness and stamina to work extended periods in outdoor conditions, including standing and walking
• Ability to work flexible schedules, including weekends, holidays, and shift work
• Demonstrated attention to detail and organizational skills
• Strong commitment to safety, cleanliness, and maintenance standards
• Ability to follow instructions and work collaboratively within a team environment
• Preferred: Basic swimming knowledge or water safety certification
• Preferred: First Aid and CPR certification
• Preferred: Multilingual abilities (Arabic and English proficiency is advantageous)
• Preferred: Experience working in Middle Eastern hospitality settings