Bar Waitress

NOVOTEL; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

NOVOTEL Dubai is seeking an experienced bartender to staff our hotel bar and deliver exceptional guest service. You will greet guests, take orders, and craft cocktails, wine, and beer while maintaining a pristine bar area and ensuring responsible service.

Collaborate with hotel teams for seamless service, upsell signature drinks, and participate in training to stay current with menu changes and standards. This full-time role requires flexibility for evenings, weekends, and holidays in a dynamic

Qualifications

• Previous experience as a bartender in a hotel or hospitality setting is preferred.
• Knowledge of different types of beverages, cocktail recipes, and mixology techniques.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and accuracy in preparing and serving drinks.
• Understanding of responsible alcohol service practices and compliance with regulations.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Certification in bartending or alcohol serving is an advantage.

Responsibilities

• Greet guests and take drink orders in a professional and timely manner
• Prepare and serve beverages such as cocktails wine and beer to guests
• Maintain cleanliness and organization of the bar area including stocking supplies and cleaning glassware
• Ensure responsible alcohol service and comply with all legal requirements
• Engage with guests provide recommendations and create a friendly and welcoming atmosphere
• Process payments and handle cash transactions accurately
• Collaborate with other hotel staff to ensure excellent service and guest satisfaction
• Create signature drinks and specials to enhance the bar menu
• Participating in training sessions to stay updated on new drink recipes menu changes and service standards
• Collaborating with the kitchen staff to coordinate food and beverage orders for guests
• Assisting with inventory management including ordering supplies and keeping track of stock levels
• Maintaining a clean and organized bar area including cleaning equipment and restocking supplies as needed
• Participating in promotional events or special themed nights to attract guests and increase revenue
• Offering recommendations for food and drink pairings to enhance the overall dining experience for guests
• Providing support and assistance to other hotel staff members during busy periods or special events
• Building relationships with regular guests and creating a personalized experience to encourage repeat visits and loyalty

Skills

Mixology

Customer service

Communication

Multi-tasking

Attention to detail

Alcohol service compliance

Shift flexibility

Job description

Job Responsibilities

• Greet guests and take drink orders in a professional and timely manner
• Prepare and serve beverages such as cocktails wine and beer to guests
• Maintain cleanliness and organization of the bar area including stocking supplies and cleaning glassware
• Ensure responsible alcohol service and comply with all legal requirements
• Engage with guests provide recommendations and create a friendly and welcoming atmosphere
• Process payments and handle cash transactions accurately
• Collaborate with other hotel staff to ensure excellent service and guest satisfaction
• Create signature drinks and specials to enhance the bar menu
• Participating in training sessions to stay updated on new drink recipes menu changes and service standards
• Collaborating with the kitchen staff to coordinate food and beverage orders for guests
• Assisting with inventory management including ordering supplies and keeping track of stock levels
• Maintaining a clean and organized bar area including cleaning equipment and restocking supplies as needed
• Participating in promotional events or special themed nights to attract guests and increase revenue
• Offering recommendations for food and drink pairings to enhance the overall dining experience for guests
• Providing support and assistance to other hotel staff members during busy periods or special events
• Building relationships with regular guests and creating a personalized experience to encourage repeat visits and loyalty

Qualifications & Requirements

• Previous experience as a bartender in a hotel or hospitality setting is preferred.
• Knowledge of different types of beverages, cocktail recipes, and mixology techniques.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and accuracy in preparing and serving drinks.
• Understanding of responsible alcohol service practices and compliance with regulations.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Certification in bartending or alcohol serving is an advantage.