B2B Sales Products Lead

Etihad; Abu Dhabi; On-site; AED 150,000 - 230,000; Full time

Job summary

Etihad Airways is seeking a highly analytical B2B Sales Products Officer to manage pricing, programs, and reporting. You will administer CRM data in Salesforce, generate insights with Tableau/Power BI, and support cross-functional teams to drive commercial success.

The role emphasizes stakeholder collaboration, accurate data handling, and continuous improvement of sales processes in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 4+ years experience in related field.
• Sales support or operations experience preferred.
• Strong analytical and numerical skills with data insights.
• Advanced Tableau/Power BI skills.
• Excel and PowerPoint proficiency.
• Experience with Salesforce or similar CRM.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative team player with stakeholder management.

Responsibilities

• Manage pricing and incentive models to ensure accurate and competitive product offerings.
• Support the development and implementation of B2B sales products and programs, including specialty segments.
• Maintain and manage internal and external sales support inboxes, ensuring timely resolution of inquiries.
• Administer and maintain accurate customer and sales data within Salesforce and other CRM platforms.
• Generate and analyze sales performance, customer, and program reports using Tableau and Power BI.
• Provide insights and recommendations to support commercial decision-making and sales effectiveness.
• Act as a key point of contact for internal stakeholders, providing guidance on products, programs, and policies.
• Collaborate with cross-functional teams to ensure sales policies and communications remain accurate and up to date.
• Support continuous improvement initiatives that enhance sales processes, reporting, and operational efficiency.
• Maintain a strong understanding of B2B products, programs, and customer requirements to provide effective support.

Skills

Tableau

Power BI

Salesforce

CRM experience

Data analysis

Stakeholder mgmt

Excel

PowerPoint

Education

Bachelor's Degree

Tools

Salesforce

Tableau

Power BI

Job description

Etihad Airways is seeking a highly analytical B2B Sales Products Officer to manage pricing, programs, and reporting. You will administer CRM data in Salesforce, generate insights with Tableau/Power BI, and support cross-functional teams to drive commercial success.

The role emphasizes stakeholder collaboration, accurate data handling, and continuous improvement of sales processes in a fast-paced environment.