AVP, Personal Loan Sales

First Abu Dhabi Bank; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

First Abu Dhabi Bank in Dubai seeks an AVP, Personal Loan to lead the sales team, drive personal loan targets, and identify cross-selling opportunities. The role emphasizes acquiring quality business, building strong customer relationships, and protecting portfolio revenue.

You will ensure compliance with credit, fraud, operating, and service standards while coaching staff and promoting cross-selling through CRM and promotional activities.

Qualifications

• 3–5 years of experience selling banking products or working in financial services.
• Previous experience in a similar sales leadership role.
• Experience working with branch networks and cross-functional banking teams.

Responsibilities

• Lead the assigned sales team to achieve or exceed monthly sales targets and overall business objectives.
• Plan and monitor daily sales activities, team outputs, and performance through CRM and digital platforms.
• Develop new business opportunities in collaboration with Employee Banking, branches, and internal stakeholders.
• Ensure all sourced applications meet credit, fraud, compliance, and documentation requirements.
• Strengthen customer relationships by reviewing customer feedback, NPS scores, and service-related concerns.
• Monitor sales performance, application errors, deferrals, attrition risks, and portfolio progress through MIS reports.
• Coach team members, address training requirements, recognize high performers, and support performance improvement.
• Promote cross-selling opportunities, market visibility, product awareness, and sales growth through meetings, promotional activities, and roadshows.

Skills

Leadership

Sales

Negotiation

Relationship management

Education

University degree

Tools

CRM

Microsoft Tasks

Job description

Job Location: Dubai, United Arab Emirates

Work Mode: On-site

Date Posted: 14 October 2026

Job Reference/ID: 3049

Job Description / Role:

The AVP, Personal Loan is responsible for leading the assigned sales team to achieve personal loan targets and identify cross-selling opportunities. The role focuses on acquiring quality business, strengthening customer relationships, and improving portfolio revenue. It also ensures that sales activities comply with the bank’s credit, fraud, operational, and service standards.

Key Responsibilities:

• Lead the assigned sales team to achieve or exceed monthly sales targets and overall business objectives.
• Plan and monitor daily sales activities, team outputs, and performance through CRM and digital platforms.
• Develop new business opportunities in collaboration with Employee Banking, branches, and internal stakeholders.
• Ensure all sourced applications meet the bank’s credit, fraud, compliance, and documentation requirements.
• Strengthen customer relationships by reviewing customer feedback, NPS scores, and service-related concerns.
• Monitor sales performance, application errors, deferrals, attrition risks, and portfolio progress through weekly and monthly MIS reports.
• Coach team members, address training requirements, recognize high performers, and support performance improvement.
• Promote cross-selling opportunities, market visibility, product awareness, and sales growth through meetings, promotional activities, and roadshows.

Experience Required:

• 3–5 years of experience selling banking products or working within the financial services industry.
• Previous experience in a similar sales leadership role.
• Experience working with Employee Banking, branch networks, and cross-functional banking teams.

Education Qualifications:

• University degree or equivalent qualification.

Skills Required:

• Strong leadership, team management, sales, negotiation, and relationship-management skills.
• Good knowledge of retail banking products, credit requirements, and market competition.
• Strong computer, organizational, reporting, and performance-tracking skills.
• Ability to work effectively in a competitive and multicultural environment.
• Strong commitment to policies, procedures, service standards, and the bank’s Code of Conduct.
• Knowledge of CRM, Microsoft Tasks, and other digital sales-management platforms.

Employment / Job Type: Full Time

Nationality: UAE National (Emiratisation)

About the Company:

The largest bank in the United Arab Emirates by assets, formed in 2017 through the merger of National Bank of Abu Dhabi and First Gulf Bank. Listed in Abu Dhabi, FAB serves retail, corporate, investment, and private banking clients through a network spanning the Gulf, Europe, Asia, and the Americas.

Company Industry: Banking

Department / Functional Area: Sales

Closing Date: 30 October 2026