Senior Personal Loan Sales Leader — Dubai

First Abu Dhabi Bank; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

First Abu Dhabi Bank in Dubai seeks an AVP, Personal Loan to lead the sales team, drive personal loan targets, and identify cross-selling opportunities. The role emphasizes acquiring quality business, building strong customer relationships, and protecting portfolio revenue.

You will ensure compliance with credit, fraud, operating, and service standards while coaching staff and promoting cross-selling through CRM and promotional activities.

Qualifications

• 3–5 years of experience selling banking products or working in financial services.
• Previous experience in a similar sales leadership role.
• Experience working with branch networks and cross-functional banking teams.

Responsibilities

• Lead the assigned sales team to achieve or exceed monthly sales targets and overall business objectives.
• Plan and monitor daily sales activities, team outputs, and performance through CRM and digital platforms.
• Develop new business opportunities in collaboration with Employee Banking, branches, and internal stakeholders.
• Ensure all sourced applications meet credit, fraud, compliance, and documentation requirements.
• Strengthen customer relationships by reviewing customer feedback, NPS scores, and service-related concerns.
• Monitor sales performance, application errors, deferrals, attrition risks, and portfolio progress through MIS reports.
• Coach team members, address training requirements, recognize high performers, and support performance improvement.
• Promote cross-selling opportunities, market visibility, product awareness, and sales growth through meetings, promotional activities, and roadshows.

Skills

Leadership

Sales

Negotiation

Relationship management

Education

University degree

Tools

CRM

Microsoft Tasks

Job description

First Abu Dhabi Bank in Dubai seeks an AVP, Personal Loan to lead the sales team, drive personal loan targets, and identify cross-selling opportunities. The role emphasizes acquiring quality business, building strong customer relationships, and protecting portfolio revenue.

You will ensure compliance with credit, fraud, operating, and service standards while coaching staff and promoting cross-selling through CRM and promotional activities.