AV Technician cum IT Technician

JACKY'S BUSINESS SOLUTIONS L.L.C; Dubai, Ajman; On-site; AED 78,120 - 100,440; Full time

Job summary

Jacky's Business Solutions L.L.C is seeking an experienced AV Technician to install, configure and test AV equipment such as Samsung Smart TVs, interactive boards, LED displays and audio systems. The role includes setting up meeting room management systems and ensuring reliable conferencing performance.

Responsibilities include routine maintenance, diagnostics, and on-site support for end-users, with emphasis on fast troubleshooting, documentation, and coordination with backup teams.

Qualifications

• - Proven experience as an AV Technician or similar role.
• - Strong technical knowledge of AV equipment including projectors, screens, audio systems and video conferencing.
• - Proficiency in troubleshooting and repairing AV equipment.
• - Familiarity with network configurations and cable management.
• - Excellent communication and interpersonal skills.
• - Ability to work independently and as part of a team.
• - Attention to detail and strong problem solving skills.
• - Malayalam and Telugu language knowledge is an advantage.

Responsibilities

• Installation and configuration of AV equipment including Samsung TVs, interactive boards, LED screens, audio and conferencing systems.
• Maintenance and troubleshooting through routine inspections, diagnostics, and component replacement.
• Software support for AV applications like Meetio, Zoom and meeting room management software.
• On-site support for end-users and coordination with backup team as needed.
• Documentation of maintenance, tests and technical reports.

Skills

AV troubleshooting

Networking basics

Communication

Teamwork

Attention to detail

Problem solving

Tools

Meetio App

Zoom

Meeting room software

Samsung TVs

Promethean boards

HIKVISION boards

ClickShare

Job description

Roles and Responsibilities

• Installation and Configuration – install, configure, and test AV equipment such as Samsung Smart TVs, Promethean and HIKVISION interactive boards, LED screens, audio systems, conferencing systems, Clickshare, and Zoom; set up and configure meeting room management systems; implement cable management and racking solutions for audio and amp systems.
• Maintenance and Troubleshooting – perform routine inspections, maintenance, and cleaning of AV equipment; diagnose and troubleshoot technical issues promptly; replace faulty components and parts as required; ensure optimal performance and reliability of all AV equipment.
• Software Support – provide technical support for AV software applications including Meetio App, Zoom, and meeting room management system software; manage and support software licenses.
• On‑Site Support – offer on‑site technical support to end‑users within the organization; provide timely assistance and resolution to AV‑related issues; coordinate with the backup support team as needed.
• Documentation – maintain accurate and up‑to‑date records of equipment maintenance and troubleshooting activities; prepare technical reports and documentation as required.

Qualifications

• Proven experience as an AV Technician or similar role.
• Strong technical knowledge of AV equipment, including projectors, screens, audio systems, video conferencing systems, and interactive boards.
• Proficiency in troubleshooting and repairing AV equipment.
• Familiarity with network configurations and cable management.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong problem‑solving skills.
• Knowledge of Malayalam and Telugu languages is an advantage.