AV Specialist
We are looking for an experienced AV Specialist to install, maintain, and troubleshoot AV systems, interactive displays, audio equipment, and Microsoft Teams Rooms across multiple sites. Hands-on AV experience, a relevant technical qualification, a valid UAE driving license, and clean police clearance are mandatory. Experience in the education sector is an advantage.
Key Responsibilities:
- Install, configure, calibrate and repair interactive flat panels, projectors, visualizers and classroom audio systems.
- Support meeting rooms, auditoria, conference facilities and Microsoft Teams Rooms across branches and offices.
- Provide AV support for Ministry events, ceremonies, broadcasts and town halls, including on-site operation.
- Troubleshoot AV signal chains - HDMI and HDBaseT distribution, matrix switchers, control systems, amplification and speaker systems.
- Support video conferencing endpoints and their integration with Microsoft Teams.
- Maintain AV standards documentation and advise on refresh and new-build specification.
- Provide escalation support to field engineers on complex AV faults across the estate.
- Manage AV spares, consumables and lamp/panel replacement cycles.
- Conduct preventive maintenance visits on high-value AV installations.
Required Technical Skills:
- Professional AV systems - signal flow, distribution, control systems (Crestron, Extron, AMX).
- Interactive display platforms and classroom audio systems.
- Video conferencing platforms with Microsoft Teams integration and Teams Rooms.
- AV-over-IP and basic networking for AV.
- Audio system setup, DSP configuration and acoustic troubleshooting.
- Cable termination and AV installation practice.
Education & Certifications:
- Diploma or Bachelor's degree in Electronics, IT or a related discipline.
- CTS (Certified Technology Specialist) advantageous.
- Manufacturer certification on interactive panel or control platforms advantageous.
Other Requirements:
- Prior experience supporting education-sector IT estate is a strong plus. Familiarity with academic-calendar-driven service demand, examination periods, classroom technology and safeguarding obligations will be considered favourably.
- Availability for evening and weekend event support.
- Comfortable working at height with appropriate safety training.
- Clean police clearance - mandatory for deployment.
Driving License:
- Valid UAE driving license - mandatory; travel across sites and emirates.