Autonomous Vehicle Response Center Dispatcher

TALENTMATE; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

TALENTMATE is seeking a Response Center Operator in Dubai to monitor the real-time status of autonomous vehicles and coordinate timely responses to incidents and emergencies.

The role requires strong situational awareness, clear communication, and the ability to respond quickly and accurately to evolving situations. You will work with ground teams to manage incidents and maintain thorough records.

Qualifications

• Experience in control room or fleet monitoring preferred.
• Strong situational awareness and decision-making.
• Ability to stay calm and focused during incidents.
• Excellent communication and coordination skills.
• Experience in transportation or mobility operations advantageous.

Responsibilities

• Monitor real-time status of autonomous vehicles.
• Identify and respond to accidents and incidents.
• Dispatch emergency work orders to ground teams.
• Coordinate on-site response with operations.
• Escalate incidents per procedures.
• Maintain clear communication with ground teams.
• Follow map interruption processes.
• Track incident progress to resolution or escalation.
• Maintain records of incidents and actions.
• Adhere to established emergency response procedures.

Skills

Situational awareness

Communication

Decision making

Calm under pressure

Computer literacy

Monitoring systems

Escalation procedures

Fleet/Operational monitoring

Tools

Monitoring software

Job description

TALENTMATE is seeking a Response Center Operator in Dubai to monitor the real-time status of autonomous vehicles and coordinate timely responses to incidents and emergencies.

The role requires strong situational awareness, clear communication, and the ability to respond quickly and accurately to evolving situations. You will work with ground teams to manage incidents and maintain thorough records.