Real-Time Fleet Operations & Incident Coordinator

TradesApp; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

TradesApp is seeking a Fleet Response & Monitoring Operator in Dubai to oversee the real-time status of autonomous vehicles and coordinate responses to incidents and emergencies. The role demands strong situational awareness, clear communication, and swift, accurate decision‑making during developing situations.

You will monitor vehicle status, dispatch emergency work orders, and coordinate on-site response with ground teams while maintaining meticulous incident records and following established

Qualifications

• Previous experience in control rooms or fleet monitoring preferred.
• Strong situational awareness and decision‑making ability.
• Excellent communication and coordination skills.

Responsibilities

• Monitor the real-time operational status of autonomous vehicles.
• Identify and respond to traffic accidents, emergencies and operational incidents.
• Rapidly dispatch emergency work orders to relevant ground support teams.
• Coordinate on-site response activities with operational teams.
• Escalate incidents in accordance with established procedures.
• Maintain clear communication with ground teams during incidents.
• Execute map interruption processes in accordance with operational guidelines.
• Monitor incident progress through to appropriate resolution or escalation.
• Maintain accurate records of incidents, actions and responses.
• Follow established emergency response and operational procedures at all times.

Skills

Situational awareness

Decision‑making

Calm under pressure

Communication

Coordination

Computer literacy

Monitoring systems

Escalation procedures

Tools

Monitoring systems

Job description

TradesApp is seeking a Fleet Response & Monitoring Operator in Dubai to oversee the real-time status of autonomous vehicles and coordinate responses to incidents and emergencies. The role demands strong situational awareness, clear communication, and swift, accurate decision‑making during developing situations.

You will monitor vehicle status, dispatch emergency work orders, and coordinate on-site response with ground teams while maintaining meticulous incident records and following established