Automotive Warranty Controller: Claims & Compliance

Al Tayer Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Al Tayer Group in Dubai seeks a Warranty Administrator to manage warranty claims, verify coverage, and ensure proper documentation for manufacturer policies within the automotive service division. You will review repair orders, obtain approvals, prepare costings, process claims and follow up with manufacturers until settled, while ensuring compliance with extended warranties and recalls.

Applicants should have automotive trade certification or a diploma in automotive engineering, with 3–7 years

Qualifications

• Automotive trade certification/ vocational training followed by 5–7 years of warranty administration type experience in an automotive servicing industry
• A Diploma in Automobile Engineering/ Graduate in Commerce
• 3 – 5 years experience in automotive service industry

Responsibilities

• Examine repair order sheets to determine coverage under warranty and ensure approvals
• Ensure proper costing and documentation for repairs claimed under warranty
• Prepare a summary of warranty work and follow up with manufacturers until claims are settled
• Fulfill requirements of extended manufacturer warranties with prior approvals
• Monitor campaign completion and update management monthly
• Load service/recall actions on Autoline and order corresponding parts
• Prepare monthly claims status reports and reconciliation statements

Skills

Warranty administration

Automotive service knowledge

Documentation

Education

Diploma in Automobile Engineering

Graduation in Commerce

Tools

Autoline

Job description

Al Tayer Group in Dubai seeks a Warranty Administrator to manage warranty claims, verify coverage, and ensure proper documentation for manufacturer policies within the automotive service division. You will review repair orders, obtain approvals, prepare costings, process claims and follow up with manufacturers until settled, while ensuring compliance with extended warranties and recalls.

Applicants should have automotive trade certification or a diploma in automotive engineering, with 3–7 years