Automotive Warranty & Contracts Specialist

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 78,000 - 134,000; Full time

Job summary

Al-Futtaim Automotive UAE is building a strong pool of Warranty Executives for future opportunities across the UAE. In this role you will ensure warranty and contract claims are processed accurately, efficiently, and in line with policies, supporting workshop operations and financial reconciliation.

Ideal candidates bring automotive aftersales experience, Diploma in Automotive or Mechanical Eng, 2-4 years of experience, strong Excel skills, and proficiency with SAP or similar ERP.

Qualifications

• Diploma in Automotive/Mechanical Eng or related qualification.
• 2–4 years of experience in warranty/contracts in automotive.
• Automotive aftersales experience mandatory.
• Strong Excel, PowerPoint and PC skills.
• ERP experience in automotive environment (SAP preferred).
• Basic accounting, finance, data processing knowledge.
• Strong communication, problem-solving and time-management skills.
• Well-organized with focus on accuracy and quality.

Responsibilities

• Process warranty and contract claims accurately and within required timelines.
• Maintain processing to minimize backlogs and support invoicing of pending warranty/contract jobs.
• Respond to warranty/contract-related queries and support issue resolution.
• Ensure warranty and contract policies and procedures are followed.
• Maintain accurate warranty/contract records and documentation.
• Collaborate with internal teams to achieve operational targets.
• Participate in on-the-job and technical training to strengthen knowledge.

Skills

Warranty administration

Aftersales operations

Microsoft Office

ERP systems

BI reporting

Accounting basics

Communication skills

Interpersonal coordination

Problem solving

Attention to detail

Education

Diploma in Automotive/Mechanical Eng

Tools

SAP

Automotive ERP

Job description

Al-Futtaim Automotive UAE is building a strong pool of Warranty Executives for future opportunities across the UAE. In this role you will ensure warranty and contract claims are processed accurately, efficiently, and in line with policies, supporting workshop operations and financial reconciliation.

Ideal candidates bring automotive aftersales experience, Diploma in Automotive or Mechanical Eng, 2-4 years of experience, strong Excel skills, and proficiency with SAP or similar ERP.