Automotive Service Concierge

Tanqeeb; Abu Dhabi; On-site; AED 67,000 - 89,000; Full time

Job summary

Tanqeeb in Abu Dhabi is seeking an Aftersales Receptionist to ensure a seamless customer journey in the service department. You will greet customers, manage appointments, and support the service team with administrative tasks to uphold dealership standards.

The role requires 1-2 years of customer-facing experience in automotive services, strong communication, and proficiency with CRM and appointment systems. A professional, organized approach is essential for daily operations.

Qualifications

• High school diploma or equivalent; customer service experience preferred.
• 1-2 years in a customer-facing role in automotive sector ideal.
• Proficient with appointment management systems.
• Strong verbal and written communication and CRM skills.

Responsibilities

• Greet customers and direct them to the right service advisor.
• Manage service appointments for walk-ins and scheduled visits.
• Communicate with customers via phone, WhatsApp, and email.
• Maintain a clean, welcoming reception area.
• Support service advisors and ensure smooth workflow with workshop.

Skills

Customer service

CRM proficiency

Organization

Multitasking

Education

High school diploma

Tools

CRM software

Appointment management system

Job description

Tanqeeb in Abu Dhabi is seeking an Aftersales Receptionist to ensure a seamless customer journey in the service department. You will greet customers, manage appointments, and support the service team with administrative tasks to uphold dealership standards.

The role requires 1-2 years of customer-facing experience in automotive services, strong communication, and proficiency with CRM and appointment systems. A professional, organized approach is essential for daily operations.