ATM Support Digital Channels

VAM Systems; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Nair Systems is seeking an ATM Coordinator to manage ATM-related operations and support digital channels across UAE. The role involves coordinating upgrades, UAT and enhancements, plus resolving ATM- and online banking-related issues in collaboration with IT and banking teams.

2 weeks to join, full-time employment in Dubai with no remote work option. Strong focus on coordination, UAT and vendor liaison is essential.

Qualifications

• 5 years experience in banking projects.
• Good understanding of digital banking channels and dependency areas.
• Strong coordination, reporting and analytical skills.

Responsibilities

• Coordinate ATM installations, upgrades, replacements and relocations.
• Participate in UAT for new ATM features or compliance-driven changes.
• Assist with enhancements such as deposit modules, biometric features, UI changes or authentication integrations.
• Resolve issues where ATM card status or failed ATM transactions impact online banking.
• Coordinate ATM and internet banking-related downtime with relevant teams.
• Liaise with ATM vendors, network providers, mall management and security companies.
• Collaborate with ITD, COPS Admin, Retail Banking and Digital Channels Team.
• Assist in ATM-related projects and system enhancements.

Skills

ATM operations

Digital channels

Coordination

Reporting

Analytical skills

Job description

Nair Systems is currently looking forATM Support - Digital Channelsfor our UAE operations.

Job Purpose

The ATM Coordinator is responsible for managing and supporting ATM-related operational

activities and projects. The role also supports operational dependencies where ATM

functions intersect with digital channels.

Experience

• 5 years experience in banking project.

Key Responsibilities

A. Support for ATM Upgrades & Changes

• Coordinate ATM installations upgrades replacements and relocations.
• Participate in UAT for new ATM features or compliance-driven changes.
• Assist with enhancements such as deposit modules biometric features UI changes or

• authentication integrations.

B. Digital Channels Support

• Resolve issues where ATM card status or failed ATM transactions impact online banking.
• Support IB-related complaints (password reset token issues card linking).
• Coordinate ATM & IB-related downtime issues with relevant teams.

C. Vendor & Internal Coordination

• Liaise with ATM vendors network providers mall management and security companies.
• Collaborate with ITD COPS Admin Retail Banking and Digital Channels Team.

D. Project Support

• Assist in ATM related projects and system enhancements.

3. Knowledge Skills & Abilities

• knowledge of ATM operations and its functions
• Good understanding of Digital banking channels and dependency areas.
• Strong coordination reporting and analytical skills.

Joining time frame: 2 weeks (maximum 1 month)

Remote Work :

No

Employment Type :

Full-time