Associate Director - Private Banking Front Office - Private Banking Front Office

Mashreq; Dubai; On-site; AED 350,000 - 700,000; Full time

Job summary

Mashreq is seeking a seasoned Private Banker to serve a high-net-worth client portfolio in Dubai. You will tailor financial solutions, build enduring relationships and drive revenue growth across investments, deposits and wealth management.

The role requires a minimum of 10 years in private banking or financial services, strong market knowledge, and an SCA certification for investments. Exceptional communication and client servicing are essential.

Qualifications

• University graduate with certification or diploma in sales/marketing.
• Strong numbers, selling and investments/financial market knowledge.
• Strong interpersonal skills and cultural sensitivity.
• Relationship management and networking skills; extrovert/amiable personality.
• At least 10 years of experience in a similar bank/financial services role.
• SCA certification for selling investments.

Responsibilities

• Provide private banking services to HNW clients and build close relationships.
• Enhance private banking sales, acquisition, revenues and cross-sell across bank products.
• Source new business of HNW individuals through referrals, marketing activities and personal contacts.
• Educate clients on the bank's financial services (TCM, Trade Finance, Mortgage, CFI etc.).
• Optimize client value by delivering Private Banking products and services and identify new customers.
• Safeguard the bank from AML/fraud and ensure ethical behavior.
• Achieve revenue, sales and portfolio growth across investments, deposits, FX, etc.
• Maintain proactive client contact and superior service.

Skills

Numbers & analytics

Investments knowledge

Interpersonal skills

Relationship management

SCA certification for investments

Education

University degree or diploma in sales/marketing

Job description

Job Description:

Job Purpose

• To provide his portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and bank and retain their loyalty and respect.

• The job holder is required to enhance Private Banking sales / acquisition / revenues and promote the cross selling of bank products to all existing clients.

• Job Holder must be able to source new business of HNW individuals through referrals, marketing activities, and personal contacts.

• Must ensure that client are aware of all financial services offered by the banks many departments, TCM, Trade Finance, Mortgage, Corporate Finance etc.

Key Result Areas:

• Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers
• Ability to communicate with HNW clients to structure advise based on client needs
• Ability to recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues.
• Maximizing profitability from the Private Banking base whilst countering competition from other providers offering alternative investment / WM opportunities.
• Safeguard the bank from potential loss / AML fraud/ and ensure ethical behavior
• Safeguard banks reputation by ensuring ethical professional behavior at all times before/during after sales
• Enhance market profile and awareness.
• Achieve revenue goals, sales & portfolio growth targets across a range of products & services (Investments, Term Deposits, CASA balances, TCM, FX trading, share financing, etc)
• Acquire ‘new to bank’ NHW clients
• Maintain a superior customer service experience for clients including pre-empting issues and proactive servicing.
• Maintain proactive client contact

Knowledge, Skills and Experience

• University Graduate with Certification or Diploma un sales/marketing
• Strong numbers, selling & investments/ Financial Market Knowledge
• Strong Interpersonal skills and cultural sensitivity
• Relationship Management & Networking skills. Extrovert / Amiable personality
• At least, 10 years of experience of a similar job with another bank / financial services Co.
• Should be certified from the Securities & Commodities Authorities (SCA) for selling investments.

Requirements: