Associate Director - Private Banking (Emiratization)

Mashreq; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

Mashreq in Dubai seeks a seasoned Private Banking professional to manage a portfolio of high‑net‑worth clients. You will develop close relationships, promote cross‑selling of bank products, and source new business through referrals and personal networks.

You are expected to deliver personalized investment advice, ensure ethical behavior, and safeguard the bank's reputation while achieving revenue and portfolio growth targets.

Qualifications

• University graduate with certification or diploma in sales/marketing.
• Strong knowledge of financial markets and investments.
• Excellent interpersonal and cross-cultural communication skills.
• Extrovert and amiable personality with strong relationship skills.

Responsibilities

• Source new business of high‑net‑worth individuals through referrals, marketing activities and personal contacts.
• Enhance Private Banking sales, acquisitions and revenues and promote cross selling of bank products to existing clients.
• Ensure clients are aware of all financial services offered by the bank across departments.
• Maintain proactive client contact and ensure ethical, compliant behavior.

Skills

Relationship management

Networking skills

Interpersonal skills

Sales & marketing knowledge

Financial market knowledge

Education

Sales/Marketing certification

SCA certification

Job description

• To provide his portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and bank and retain their loyalty and respect.
• The job holder is required to enhance Private Banking sales / acquisition / revenues and promote the cross selling of bank products to all existing clients.
• Job Holder must be able to source new business of HNW individuals through referrals, marketing activities, and personal contacts.
• Must ensure that client are aware of all financial services offered by the banks many departments, TCM, Trade Finance, Mortgage, Corporate Finance etc.

Key Result Areas:

• Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers
• Ability to communicate with HNW clients to structure advise based on client needs
• Ability to recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues.
• Maximizing profitability from the Private Banking base whilst countering competition from other providers offering alternative investment / WM opportunities.
• Safeguard the bank from potential loss / AML fraud/ and ensure ethical behavior
• Safeguard banks reputation by ensuring ethical professional behavior at all times before/during after sales
• Enhance market profile and awareness.
• Achieve revenue goals, sales & portfolio growth targets across a range of products & services (Investments, Term Deposits, CASA balances, TCM, FX trading, share financing, etc)
• Acquire ‘new to bank’ NHW clients
• Maintain a superior customer service experience for clients including pre-empting issues and proactive servicing.
• Maintain proactive client contact

Knowledge, Skills and Experience

• University Graduate with Certification or Diploma un sales/marketing
• Strong numbers, selling & investments/ Financial Market Knowledge
• Strong Interpersonal skills and cultural sensitivity
• Relationship Management & Networking skills. Extrovert / Amiable personality
• At least, 10 years of experience of a similar job with another bank / financial services Co.
• Should be certified from the Securities & Commodities Authorities (SCA) for selling investments.